Very helpful staff. Christian and Santiago provided excellent service. Delicious food in their restaurant. Awesome location.

Nota 10

Ein perfekt gelegenes Hotel, sensationelles Essen und superliebrr Gastgeber.

Dado que es un hotel ubicado en un sitio remoto, seria atractivo que brinde actividades de entretenimiento a sus huespedes. Por ejemple juegos de mesa, cabalgatas, o escuciones a pie, etc.

Very clean and nice style, beautiful room and view!!

The staff was friendly and professional. Breakfast was good. The room was spacious and clean, however the shower is not warm enough.

Clean room, nice breakfast, good view

Did not visit the spa. The breakfast was great. The staff/owner was amazing. Friendly and knowledgeable. Made my wife feel way more comfortable. Thank you Absolutely stunning views. Especially from your own bed.

El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.

This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend

It was an amazing experience been in middle of nature and the magnificent view of Pululahua's crater. The service is 10/10.

Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!

The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.

todo muy bien, el lugar muy bonito, limpio, la cama un poco pequeña para alguien que mida más de 1.80m Revisar los procesos de cocina ya que la fruta en el desayuno tenía sabor a cebolla y no la pude comer. La privacidad de algunas habitaciones es cuestionable, tiene una bonita vista al cráter y la cama esta orientada en ese sentido, sin embargo, delante de la habitación, está la vía de acceso de vehículos y personas a tan solo un par de metros, lo cual, inclusive con las cortinas cerradas, por la noche, permite ver todo el interior.

El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte.

The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!

It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.

Peaceful and quiet for a couples experience

Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!

One of the nicest places I’ve visited