The staff was so kind and I liked the spacious room. The restaurant's steak was also great.

always Enjoying. Good location.

I had fairly pleasant stay at this hotel. But if your business or any visit is within Kampala city only and you don't like to travel far or stuck at the traffic jam, I advise you to find a hotel within the city. If you are prepared to enjoy the travelling back and forth Kampala and Entebbe it can be a good choice.It's a fairly good enough hotel for the price. Nothing luxurious or fancy but good enough for what I paid.

one of the nicest hotel in Lusaka

처음의 방은 일반룸이었는데, 냄새때문에 불쾌하였는데, 서비스는 좋았습니다. 추가로 연장할 일이 있어 이번에는 수피리어룸으로 옮겨 3일간 투숙하였는데 방도 깨끗하고 서비스도 좋았습니다. 더욱 좋았던 것은 비행시간때문에 조금 늦은 체크아웃을 하였는데 무료로 연장해 주어서 고마웠습니다.

Loved the on site barber shop, just what I needed. The rooms were nice and spacious, room service was excellent.

Clive at Front Desk was helpful

Booked a suite advertised as sleeping 5 but just had a double bed. Got to pool and there was ‘no service’ there - nothing available. Eventually a broken coffee machine was fixed and we got a coffee. Breakfast in the morning was in darkness as issues with the lights.. airport transfers quoted as more than double the price of taxis and ‘may be shared’. Manager was lovely and engaging but this was a tatty tired place with a very dismissive attitude. We booked for a premium last day to a safari holiday and just got frustration.

It was excellent

The front desk staff is superb. I can’t thank them enough for all their efforts and making sure my stay was safe and great quality.

Great location and good facilities

Lovely stay the hotel is a bit worn down but it’s clean and the staff is lovely. I would stay again.

Very quiet and happy people around

It was okay

Staff at the hotel were excellent and very helpful and attentive. Rooms were very comfortable. Food was excellent and amenities were really appreciated.

We had a wonderful stay. The reception staff who helped us were awesome, Lungowe and Clive were so cheerful and very helpful. Overall the staff were great only that the Chuma Restaurant didn’t pick up calls. Chuma Restaurant was hard to get through to, most of the time, I had to take walks every time we needed something from the Restaurant. My husband didn’t feel so well upon arrival so it was convenient for him to have room service the first 3 days of our stay.

Ras

The hotel was a bit run down but in a convenient area. Most service request were ignored, and they charged me in USD at a terrible conversion rate - never even asked. The food was hit or miss.

At midnight during my first night the hotel's generator came on (due to load shedding), and it was right outside my window. Terrible noise, how does the hotel expect guests to sleep soundly? I asked to be moved to another room which was possible, luckily. I am surprised that a hotel in this league doesn't have a 'silent' generator, or house it in a sound proof building. Or have a solar system instead which would be environmentally friendly.

RAS