직원들이 거의 모두 무뚝뚝함. "굿모닝" 해도 대꾸가 없고, 사람이 오가도 스마트폰만 보고 있음. 하루는 저녁6시쯤 들어왔는데, 방청소가 안되어 있었음. 위치가 어중간하고(올드타운과 상당한 거리가 있음), 입구가 사거리에 면해 있어 택시가 정차하기 어려운 위치라 택시를 타고 내리기도 불편함. 호텔 사진은 실제보다 과장되어 있음. 조식도 빈약하고, 아침식사시간이 8시부터라 투어라도 가려면 서둘러 식사를 해야 함. 투어가 통상 8시30분 또는 9시 출발임. 골드회원에 제공하기로 되어있는 스파쿨링 와인1병도 제공하지 않았음. 다만 모든 숙박객이 마실 수 있도록 리셉션 근처에 스파쿨링 와인을 비치해 두고 있었음. 체크아웃시에도 방 체크(아마 미니바 확인으로 보이고 체크인시 디파짓을 하지 않기에 그렇게 하는 것으로 보임)한다고 5~6분을 붙잡아두기도 함. 전체적으로 4성급 호텔로 보기에도 많이 부족함.

직원들이 거의 모두 무뚝뚝함("굿모닝" 해도 대꾸가 없고, 사람이 오가도 스마트폰만 보고 있음). 하루는 저녁6시쯤 들어왔는데, 방청소가 안되어 있었음. 위치가 어중간하고(올드타운과 상당한 거리가 있음), 입구가 사거리에 면해 있어 택시를 타고 내리기도 불편함. 호텔 사진은 실제보다 과장되어 있음. 조식도 빈약하고, 아침식사시간이 8시부터라 투어라도 가려면 서둘러 식사를 해야 함. 골드회원에 제공하기로 되어있는 스파쿨링 와인1병도 제공하지 않았음(다만 모든 숙박객이 마실 수 있도록 리셉션 근처에 스파쿨링 와인을 비치해 두고 있었음). 전체적으로 4성급 호텔로 보기에도 많이 부족함.

가격대비 매우 만족스럽습니다. 조식이 맛있었고 주변 관광지와 접근성이 좋아요. 매우만족합니다

We stayed in Riverside hotel for 5 days and our stay was wonderful. The room was spacious for three adults and had all the amenities. Daily breakfast was very good though at times felt repetitive.

the hotel is very charming inside - a historic building with tasteful decoration. Breakfast was great, room very comfortable. A little walk to old Tbilisi - like 5-10 min.

Excellent hotel, nice and warm atmosphere, great room and staff

Amazing hotel, nice rooms, breakfast and vibe. I would love to come back. Location is close to everything

Good for value

Wonderful place to stay with excellent customer service. Great breakfast. I recommend the apple pie

Helpful staff. Nice property which is conveniently located.

Air conditioner was not stable working, was making too much sounds.

So far, I’ve been rather disappointed with this hotel. I did book a single room with a balcony, but I hadn’t expected the room to be quite so small—and located directly beneath a bar stage. The loud music continued until midnight, making it impossible to sleep. I reported the issue to reception, but they still refused to move me to another room. In addition to this, I found some members of staff to be less than friendly or professional. Breakfast officially starts at 8am, and I was actually turned away when I tried to sit in the restaurant at 7:55am, which seemed rather absurd. Housekeeping is also not prompt—the overall service feels reminiscent of the Soviet era. If you’re looking for that kind of experience, perhaps this hotel will suit you. But for those of us simply seeking a relaxing holiday, it may not be the best choice.

Bra! Mysigt!

ルーフトップバーの下の階だったので夜雑音が気になりました。 バスルームか浴槽付きで良いのですがトイレと接しているのでお湯が溢れぬよう気を遣いました。

Incredible atmosphere, close to everything, amazing breakfast, room and terrace

Very nice hotel with a personal touch. Recommended!

Friendly and helpful staff. Excellent restaurant and bar. Good breakfasts. Clean rooms, well maintained.

It was really nice, I loved my stay, the only thing that stopped me giving an excellent was the fact the in room coffee machine was not free, the price for each was very small but seeing as it’s a 5 star hotel & they offer a free breakfast, it seemed very unnecessary

Great stay at Tbilisi! Very convenient hotel, super friendly staff and accesible location. I enjoyed my stay very much.

Excellent boutique hotel in a very good location