전체 평가 및 리뷰 Magdalena Grand Beach & Golf Resort

My watch was stolen from my suitcase by resort staff. The resort has no due diligence process for recovering missing/stolen items. Any attempt to follow up is met with being left on hold, being transferred between departments, being hung up on, until you’re ultimately left with no choice but to give up due to international call fees preventing you from continuing to follow up.

Excellent

Overall, we had a great experience with a variety of dining and a lovely environment. The only thing reason for not saying it was excellent is for something beyond the control of the management - the natural sargassum bloom around the east coast tends to give a pungent scent. However, the hotel seems to be able to reduce the odor indoors.

I will recommend

Staff was friendly and efficient.

No hot water in bathrooms

Check in was smooth and accommodating

Like I said the towels was the issue

A great Experience

Overall good but we did not like the fact we had to pay an additional $500tt fee to check in early AND there was a $100tt fee to shuttle to the airport and your add said that airport shuttle is included.

I truly enjoyed my stay at this resort. The facilities are a little dated, but the staff was great and the rooms were very clean. There is no ATM on the property, so it’s best to get cash in town before arriving. Views were breathtaking, pools were great and restaurants were ok. Overall, I highly recommend and will be going back again next year.

Clean, quite picturesque. Great staff easy check in and check out process. Will book again.

Bonjour, Je suis déçue de mon séjour au Magdalena. Le golf et les alentours de l’hôtel ont l’air d’être bien entretenus, cependant, le ménage de la chambre n’a pas été fait correctement. Les sanitaires n’ont pas été nettoyés durant les 3 jours, hors nous étions 3 dans la chambre. C’est inadmissible! Le problème a été signalé à la réception, aucune réaction, cela n’avait pas l’air de déranger. Ambiance très calme donc pour ceux qui recherchent du repos, c’est une bonne chose. Moyenne d’âge des clients de l’hôtel : 70 ans. Ne mérite pas son statut de 4 étoiles.

Vintage Resort .. will. Wed some modern upgrades like more outlets in the room.

The front office manager was very accommodating. We arrived at the hotel earlier in the morning and he provided us the courtesy to check in earlier to start our day! This was very much appreciated as we had a driver waiting to take us around.

Despite some maintenance issues on some parts of property, the room was gorgeous. Food was excellent, staff were kind

Nice for a shirt getaway

The property was safe and it was great that breakfast was included There was not much of a beach

Utility system no hot water bath toilet bath tubes are are out dated very old and dirty And Not properly Attainder All doors are very tight and Lot of strengths require to open or slide horribles state

The people were fine but the property needs some serious work