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Staff was courteous. The room was too hot. And with air conditioning on it was not cooling down. We asked the front desk to look at it and no word back.

The staff were very friendly and accommodating, rooms were nice and clean.

Friendly people

Friendly staff, spacious rooms, safe and comfortable. It’s a place I’ll be staying again during our next trip. Highly recommended!

The staff were amazing. Great service!

Terrible Terrible! Zero Stars 1. The buffet breakfast lacked variety—especially in terms of fresh fruit. While one or two common options were available, the spread felt uninspired and inadequate for a hotel of this standard. A more diverse and vibrant selection would not only cater to international palates but also reflect the commitment to quality and guest satisfaction. 2. My sister was given very bad room. First the doors to the room did not have dead bolt nobs for extra security. Second, cold showers! I was quite disappointed because my sister was given a room with no hot shower. After a long day of travel, she was looking forward to a warm shower, only to find that the water was consistently cold. Despite adjusting the settings and waiting for several minutes, there was no improvement. A hot shower is a basic expectation in any hotel stay, and it was frustrating not to have this essential comfort after paying all that money. Four points hurlingham is not to expectation. I am quite disappointed.

Fantastic hotel. Super clean. Staff are exceptional and food is very good. WiFi is FAST. I travel to Nairobi regularly and this will be my new "home base."

A clean and comfortable hotel

I enjoyed my stay! The hotel is great and service was top tier. Awesome food and views from the rooftop.

Good

The hotel was very friendly and staff were very helpful rooms and beds very comfortable..

We had a great time, we love it

Great staff, great location

Perfect for a one night stay before coming back to Canada!

I had a great time at Four Points by Sheraton ]. The staff was incredibly friendly and attentive, making sure all my requests were attended to throughout my stay. The room was clean, comfortable, and well-equipped, with a beautiful viewharli of the surrounding area. The location was convenient, and the breakfast had a great variety of fresh options. I would highly recommend this hotel and look forward to returning!”

The staff were soooo warm, welcoming, helpful and kind. I’ve been travelling for many weeks in many countries across Africa and this was by far my best experience.

Excellent

エレベーターメンテ中。 夜はフロアがバシャバシャ。 部屋のカードが1週間で3回動かなくなる。