Room was good. Staff very helpful, friendly.

La habitación estaba limpia

The building is amazing, full of traditional decoration and elegant. Clean and safe

Muy lindo y tranquilo. Muy agradable la estancia. Muy amable el personal y todo impecable!!! Hay que volver!!!

Me pareció único y me gustó la atención, la ubicación y las instalaciones. Hotel colonial que preserva la historia de Cuenca y tiene una maravillosa ambientación. Comida deliciosa

The stay was bad. First of all nobody checked us in, as soon as we arrived they sent us to our room. Nothing was explained regarding hotel policies so next morning when we were ready to check out a very rude lady in the front desk told us that only cash was accepted as the payment method and that this was supposed to be explained during the check-in (never happened) the service was bad they have no idea how to treat a customer. they even told that for the price we are paying we shouldn’t be complaining. Again the service was horrible u don’t recommend this place at all!!!

We thought this hotel was very charming and comfortable. It had a great deal of character, and the staff was very kind and helpful. It was easy to walk around the city from this location or get a taxi. As we were leaving, there were no empty taxis any where and we needed to be at the bus station; two staff members came outside to help us flag down an empty taxi to get us off on time. The breakfast was tasty; the only thing was that people seemed to eat quite early and by 8:30 when we got there, the fruit and many items were not very plentiful. Aside from that, we loved our stay.

A good bargain but the beds left much to be desired staff friendly but TV only in Spanish

Nous avons été accueillis avec chaleur par le personnel. La chambre et la cour de l'hôtel étaient décorées et aménagées avec goût. L'hôtel est très bien situé au centre de la vielle ville.

Nous avons été accueillis chaleureusement en nous faisant choisir la plus belle chambré. L'hôtel est très bien situe, tout près de la place centrale.

Very nice hotel with a great free hot breakfast. Friendly staff and a great restaurant attached. Floors squeak but other than that I had a very good experience here.

Very helpful front staff. Lovely breakfast. Lots of character. Clean. Colorful open spaces.

Séjour parfait à cuenca. Joli ville, population charmante.

The staff were extremely helpful and the hostal is in a great location (walking distance to the central park, but far enough to be quiet). The floors are a little creaky (as with all old, beautiful buildings in Cuenca) so maybe bring some ear plugs.

Very friendly, excellent staff. Charming, well located hotel in city center.

Good 3 night stay. Although room is small and TV didn't work, everything else is decent and adequate. Would recommend to anyone looking for this level of lodging.

Muy buena atención del personal. Algo ruidoso el sector delantero (antiguo) por el restaurante nocturno y por algunos pasajeros que no respetan el descanzo de los demás. El desayuno es bueno pero no con autoservice (ex café, te y yogurt) La zona de noche es un poco solitaria para llegar caminando (a veces hay un guardia en la puerta del restaurante). Recomendable

Sehr schönes City-Hostal in authentischem Gebäude. Super Lage und freundliches Personal. Hatten Zimmer mit Fenster zum Patio, was aber nicht gestört hat. Frühstück okay.

Très bon hotel dans un joli cadre et une très jolie ville. Proche du centre historique. Aucun problème particulier.

Muy bonito y acogedor, las personas muy atentas, la comida del restaurant muy buena.