8.0
매우 좋음
리뷰 459개
청결

8.2

편안함

8.2

위치

8.0

서비스

8.4

실제 이용 고객 리뷰 La Heliconia

페이지당 리뷰 수
20
40
상위 리뷰
Sally
icon-
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Spacious and comfortable rooms, lovely oil and very friendly helpful staff.
Douglas
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Room very clean, staff excellent, outdoor pool very good, breakfast very very good
Peter
icon-
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Staff was very helpful..Communication good..Pool area well layout with with sun beds and under cover seating area..Did not eat breakfast but it looked good..
Sharleen
icon-가족 휴가
가족 휴가
6.0
/10
18주 전에 리뷰함

Expedia Group verified review

Pool area great, wifi great. But only hot water in the shower. No housekeeping (asked for clean shower towels after 6 days of 8 day stay.) Not great amenities in kitchen. No wash cloths, dish cloths. Ocean view would be possible if it wasn’t blocked by parking lot. Issues with plumbing that gurgled spontaneously from both sinks. Between this and barking dogs at 6am, no sleeping in on vacation. Thanx to Curt in the kitchen, he went over and above to enhance our stay. Thank you. Spa was fantastic!! Restaurant was also great, but breakfast is very overpriced.
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Fiona
icon-
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

They were able to accommodate my last minute booking. Everything was more than expected. Will definitely be recommending this hotel to anyone looking for a place to stay when travelling to Grenada
Robert John
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

Poolside was very comfy. Delicious food in the restaurant. Super friendly and helpful staff
Floyd
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Clean room
Floyd
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Great
Lesley
icon-친구와 함께
친구와 함께
8.0
/10
22주 전에 리뷰함

Expedia Group verified review

Near airport.Right on busy highway. Not near ocean. Pool area very nice. Clean. Friendly staff . Good restaurant on site
Bernadette
icon-친구와 함께
친구와 함께
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

The room I stayed in was lovely, only stayed there for one night,breakfast was great, all staff were very friendly and helpful, l will definitely stay there again,
Marilyn J.
icon-친구와 함께
친구와 함께
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

The pool view was very nice. La Heliconia is close to the airport, so the view of part of the runway is quite nice, plus the view of the Caribbean Sea was also visible, though far away. Vegetation around the hotel is quite nice as well.
Michelle
icon-
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

La Heliconia is a home away from home. The owner is professional and accommodating and staff are friendly and courteous
Jose J
2.0
/10
24주 전에 리뷰함

Expedia Group verified review

Lugar extremadamente sucio, moho en las cortinas. La ropa de cama manchada y empercudida.El bańo en terribles condiciones, moho en las paredes y la cortina de bańo.No WiFi.Sin iluminación en los pasillos para llegar a la habitación.En resumen una pesadilla, nunca antes vi un lugar en tan pésimas condiciones
Shenika
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Clean room
Shallwan
icon-가족 휴가
가족 휴가
4.0
/10
25주 전에 리뷰함

Expedia Group verified review

Upon entering the room we were greeted with an awful awful smell in the bedroom/bathroom area. Was told the sewage was cleaned earlier in the day and being the hotel was booked no other available rooms to accommodate our party. The lady who I assume was the manager apologized. Went back to the room and saw a few roaches. I then went back to the front desk and told the lady that they are roaches as well. I was then told we will be moved to another room poolside for the night due to arriving guess the next day. The lady assured us that the smell wil be gone and the room will be clean. The next day we were told our room is cleaned and ready to move back in. When we got there the smell was gone. The next 3 days we kept seeing small and medium roaches different parts of the rooms to which we killed each time with the insecticide spray that we purchased on the second day. We were located on the ground floor surrounded by trees. At nights, no lights or censor lights in that area for us to see properly especially when returning to our room. We had a bushy view at the side of the bedroom windows. From my observations and returning hours later each day, it seems the room wasn’t cleaned properly. The beds were made up but the floors were not swept properly nor mopped. Ordered breakfast and food arrived cold. I politely asked the waiter/chef ( who does both) if my food can be heated up? My overal stay was a disappointment, especially when I saw 8 stars and good reviews.
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DIANE
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
25주 전에 리뷰함

Hotels.com verified review

Friendly staff. Clean room & good shower pressure. Convenient for the airport. Food fresh and tasty.
Peter
4.0
/10
27주 전에 리뷰함

Hotels.com verified review

I did not receive the superior room with an ocean view that I booked and paid for. When I arrived, they said there were no other rooms left. The room that I had was noisy (seemed next to the kitchen), lacked dish soap, and the soap and shampoo in the shower were not labeled so I did not know which is which. Since I’ve been coming to this hotel 15 years, I was disappointed.
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Floyd
icon-출장
출장
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Yes. The service was great as usual.
Andrew
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
28주 전에 리뷰함

Expedia Group verified review

Our room was clean and very comfortable for our stay.
Sara
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
28주 전에 리뷰함

Expedia Group verified review

Lady at the front was very nice, the room was horrible, it was never clean the shower omg!! And there where cockroaches ewww. They didn’t had laundry like they said they did. And couldn’t find anyone to talk to after 5. It was nothing like it was on line.
페이지당 리뷰 수
20
40

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