9.0
특별함
리뷰 73개
청결

9.4

편안함

9.4

서비스

9.2

실제 이용 고객 리뷰 Dushanbe Serena Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Jason
icon-출장
출장
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Clean and comfortable
Zunnurain
icon-여가
여가
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

The staff was excellent and the property was very safe and well maintained. Right on Rudaki Ave very close to the airport. Definitely will stay here again!
Habibullah
icon-출장
출장
10.0
/10
28주 전에 리뷰함

Hotels.com verified review

My favorites hotel in the city. I will definitely stay again.
Habibullah
icon-출장
출장
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Everything is amazing in this hotel, I will alway prefer to stay here again and again
Gérard
icon-여가
여가
10.0
/10
33주 전에 리뷰함

Expedia Group verified review

Excellent hôtel, excellent service, personnel professionnel et accueillant, excellent rapport qualité-prix. Heureux de mon séjour. Recommandé!
Tatyana
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
34주 전에 리뷰함

Expedia Group verified review

Property was in the good location.
Chandanie
icon-여가
여가
6.0
/10
36주 전에 리뷰함

Expedia Group verified review

I love the location but the rooms are old and the wifi disconnects every 5 mins and you to put your room number and last name every time to reconnect. The breakfast option is good.
Chrisner
8.0
/10
36주 전에 리뷰함

Expedia Group verified review

Stay was good
Aly
icon-출장
출장
2.0
/10
39주 전에 리뷰함

Expedia Group verified review

Area good convenient
Maiken
icon-
8.0
/10
40주 전에 리뷰함

Hotels.com verified review

Hotellet har byens eneste udendørs pool og den er populær Der er restauranter, indkøbsmuligheder og seværdigheder i gå afstand
tieqi
icon-출장
출장
10.0
/10
41주 전에 리뷰함

Hotels.com verified review

都挺好,位置在市中心,比较推荐
Verified traveler
icon-파트너와 함께
파트너와 함께
4.0
/10
42주 전에 리뷰함

Hotels.com verified review

This hotel has some good qualities, but it has a long way to go before it can consider itself five-star. Good nice breakfast large rooms Big comfortable bed Bad broken shower—impossible to find the hot water or turn water off Elevator keycard scanner is decades old, doesn’t work—have to scan 7-8 times to get anywhere Pool always out of clean towels Pool boy was rude and arrogant Pool area too small front desk staff cold and unwelcoming tried to arrange a transfer to Samarkand through the hotel, hoping to avoid being scammed by a taxi. We were quoted a huge price which they later dropped by 35% (?). We asked for a written agreement (price & drop-off at hotel in Samarkand) to avoid a hidden charge for crossing the border etc. (we are well-travelled and this has happened before). The manager said this was impossible as it was Sunday, but assured us we would pay the quoted price. • We said we appreciated his assurance but that it would be useless when we had crossed the border in a stranger’s car, no longer had internet to contact him etc. He called the driver who now said there would be a 30% tax on top of the quoted price. I told him this is exactly why I wanted the agreement in writing. A lot more back & forth involved the manager laughing in my face for requiring this (we thought this may be because I was a woman, as front desk staff always greeted us with, “hello sir” and ignored me). It worked out, but this level of service is unacceptable for a 5-star hotel.
자세히 읽기
Dylan
icon-여가
여가
2.0
/10
43주 전에 리뷰함

Expedia Group verified review

This place is incredibly overpriced. My room looked like it was last renovated in the 1980s. The whole curtain was broken and the rod was hanging on the ceiling by a thread. The hotel seemed dirty overall and I feel like I didn’t even get close to what I paid for.
Jeffrey
icon-여가 친구와 함께
여가 친구와 함께
6.0
/10
54주 전에 리뷰함

Expedia Group verified review

Average hotel, nice staff but rather limited amenities. Room was okay. Decent breakfast. Walkable to areas along the central avenue. Nothing special at the hotel.
selim
icon-여가 친구와 함께
여가 친구와 함께
4.0
/10
57주 전에 리뷰함

Expedia Group verified review

Très moyen
Batbold
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
58주 전에 리뷰함

Hotels.com verified review

Nice hotel
Thor
icon-여가
여가
8.0
/10
75주 전에 리뷰함

Expedia Group verified review

Good location at good price.
Vitaly
icon-출장
출장
8.0
/10
76주 전에 리뷰함

Hotels.com verified review

It is conveniently located near the airport and the city centre hotel and it has excellent service. The spacious rooms have a good desk for work and comfortable beds. Excellent breakfast.
Hamed
icon-여가
여가
10.0
/10
76주 전에 리뷰함

Expedia Group verified review

Ok
Charles Chandra
10.0
/10
78주 전에 리뷰함

Expedia Group verified review

All the staff are very friendly and location is perfect
페이지당 리뷰 수
20
40

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