The facility was ok considering the price. However, the hotel service was poor. Some of the staffs were unfriendly. I booked the seminar rooms there and one of the seminar managers was very unfriendly.

Capital is a good hotel. But the breakfast can not be considered as great. Just good enough. Others were all fine. I would stay there again on my next visit.

위치와 화장실 시설 등은 다소 미흡하지만 수영장 휘트니스 마사지 사우나 등 편의시설이 훌륭하고 특히 침구류가 호텔 수준 이상이었다

출장으로 다녀 오기에 매우 좋습니다. 쾌적한 실내환경과 대기환경이 출장의 피로감을 해소시켜 줍니다. 직원들도 친절하고 주위 관공서 접근성도 좋습니다.

Great staff and convenient. It will be great to have coffee as part of the complimentary package in the rooms .

ALL STAFF WERE VERY KIND AND HELPFUL. WHEN I WAS IN KNEE PAIN, THEY WERE SO GOOD TO HELP ME TO MY ROOM, BRING MY BREAKFAST TO MY ROOM, A WHEELCHAIR AND TRANSPORT TO MY DOCTOR. GREAT JOB!!

Very comfortable.

Very good staff

Amazing place to stay will recommend and go back again

THE PRICE FOR WHAT YOU GET CAN'T BE BEAT, EVERTHING WAS MORE THAN EXPECTED ...

The hotel staff are excellent and location is perfect for me. The pool area was being re constructed so could not use which was disappointing

Five Star Hotel with no TV. The location is good and the staffs are friendly.

Overall, a decent place to stay in, especially for the price. First booked it online for two nights, then extended my stay for three more at the site, after cancelling my Sheraton Hotel reservation. The breakfast buffet was great - something for everybody’s liking. Did’t get a chance to have lunch and dinner at the same restaurant. However, I had lunch at their Cultural Restaurant and it was amazing. The setup, the artwork, the appeal is unforgettable. Ordered Kitfo for lunch and it was top-notch. Very good gym and pool - nothing to complain about. Haven’t been to the spa yet. Planning to go this afternoon. The staff was second to none. Any minor issues that I had, that are not worth mentioning here, were addressed promptly and professionally.

Overrated property I checked in got in the room TV was not working. I called the front desk about it. They didn’t fix it for two days and the air conditioner did not work in the room.

Had an amazing stay at Capital as usual.

Unresponsive

This was my first time staying at this hotel, which I chose somewhat by chance as it was the first option available during my online booking. I later noticed that it had garnered positive feedback from many other customers, which reassured me about my choice. The quality-to-cost ratio was reasonable, and, as is often the case in Addis Ababa, the staff were friendly, approachable, and always ready to assist. While I appreciated my overall experience, I felt that the room facilities did not quite meet the expectations set by the hotel's advertised 5-star rating. There is room for improvement in this regard to better align with the standards typically associated with such a rating.

Staff amazing. Gym, pool, hair salon all very good. Unfortunately the hotel building is in need of updating it has everything you want but its old and feels neglected.

The staff was excellent and extremely helpful

The hotel is on a busy road and not particularly well laid out but any short comings are made up by the very friendly staff particularly Selamawit Minase and her colleague Sisay who were a credit to the hotel.