전체 평가 및 리뷰 The Sarova Stanley

Excellent hotel. Very kind staffs to satisfy customers. Good safety in stay. I used airport shuttle service (30 usd per person per way). I satisfied the service well.

I booked queen size bed but two singled bed room was provided. Facility was ok but hotel location was in too much crowded area so it was not easy to move on time due to traffic congestion. I should have waited so long time to get my lunch in ground area and staff at the bar was not so friendly. I booked transportation to the airport but it wasn't booked when I double checked later.

Comparing to other hotels that I've tried during the biz trip in Africa, Sarova Stanley is one of the top ones, I guess. Or course, the price is set a bit higher if you think of any hotel in Europe of US; the condition of the room is also not perfectly satisfying. But,this is Africa. Every service targeting foreigners or upper class is very, very expensive, even tho the labor cost and cost of living is much cheaper than other regions. + Good location, high level of security, nice room, clean towels, comfortable bed, 24-hr restaurant in the ground floor which is good for biz travellers, nice pool, 3 good restaurants, massage, souvenir shop - VERY SLOW service, interior of the room (a bit old fashioned), broken TV (I am not a TV fan, so it was not a problem)

it is located at the central and has 24hr restaurant on 1st floor. the room was clean and cozy.

I was surprised to find this very historical hotel in the heart of Nairobi. Small lobby was quite impressive with historical items decorated here and there. Quite British like decoration. The breakfast was good but the chairs were not very comfortable to enjoy the food. Hotel rooms were of course not new but spacious and comfortable. I and my colleague had a great stay in this hotel! Unless you prefer a luxurious decoration, it is a very good hotel.

호텔이 전통이 있어 좋으나 신식 건물이 아니어서 조금은 그렇지만 케냐에서는 최고급호텔로 알아주니 그런대로 만족,,, 다만 위생은 안 좋음,,예를들어 커피포트안에 물을 채워뒀는데 얼마나 뒀었는지 몰라도 금속부분에 먼지가 눌러 앉아있어 사용못했고, 화장실에서 벌레가 나왔음

I was sorry for staying just one night. There are many facilities that in good condition and food was very good. Staffs are very nice. Room was clean. Airport pick up service was comfortable(but expensive). I would stay Sarova Stanley if I visit kenya later even the cost is a little bit expensive.

Very friendly staff. Excellent food

This is a high quality hotel. The rooms were clean and comfortable, the staff was friendly. We liked our stay.

Always great!!

Hospitality was great during breakfast and room service. Many thanks to Beatrice and the kitchen staff or a friendly greeting every morning.

Simply the best staff

Beautiful old hotel in downtown Nairobi. The suite was excellent. The lounge is great. The hotel helped us get to the airport when downtown was hit with the Gen Z protests.

良かった

Excellent time. Wonderful place, great staff.

Awesome people, great atmosphere, delicious food. The only complaint was the bed was too hard.

Historic property

Excelente

This hotel is located in the heart of the city. The building has seen better days, but it’s still a decent place to stay. Unfortunately, not all the services advertised were available. However, the manager did offer to arrange a visit to another facility, but it wasn’t worth the hassle.

I have been staying in this Hotel since 1999. At one point of time I had given them a contract from my local company, for minimum 100 room nights in a year. This was probably in 2002-2005. Now-a-days I fly from DELHI through Air India and flight reaches there at 6:30 PM and thus I check-in at about 8:00 PM. My return flight timing is 08:00 PM from Nairobi. When I asked them for a Late check-out at 2:00 PM (instead of normal check-out time of 11:00 AM), the person at the hotel reception tells me after confirming from his seniors over the phone, it will cost me extra. If that is the behaviour of the hotel, where I have been staying since 25+ years, I would rather change the hotel. Incidentally, I was staying in a club room.