Wonderful stay at the Hotel. Very clean and well manintained everywhere. Pool was very spacious and clean. No rush to take the sunbed. Breakfast was great with many to choose. Dinner was the best in Dakar/Mbour region. Great wine selections as well. Room was very spacious for two person. Bathroom with full bath-tub is very clean and modern finish with a bit of local touch. Security is somehow very tight but I felt more safer and is good for extra safety since the hotel is packed with many foreiners. I will definitely visit back soon.

Overall experience was okay. Highlight was the dinner. But our room was not ready for 3:00pm checkin. We waited for 1.5 hours for room. And the room had a smell. Staff were kind but seem overwhelmed.

Le SPA semble maquer un peu de client et les massages sont toujours un peu les mêmes.

Les activités étaient adaptées à toute la famille..

Le personnel est incroyable de gentillesse

N/A

tout etait vraiment au top nourriture accueil chambre standard européen chouette animation à recommander sans hesitation

La chambre top mais surtout demandez Aminata Elle est aux petits soins Elle a résolu quelques soucis si on avait rencontré

On a rencontré un soucis avec la porte de notre chambre. On a dû attendre plus de 2 H pour qu on puisse nous changer de chambre ….. Très mauvaise expérience

Das Essen & personal.

Friendly staff. Great amenities. I stayed in a floating room and it was spectacular. Great food. Beautiful clean grounds. There was so much that I loved about my stay I wished that it was longer

Von der ersten bis zur letzten Minute des Aufenthalts durchgehend schlechter Service - so etwas habe ich noch nie erlebt. - Beim Checkin musste ich 20 Minuten an der Reception warten und durfte nicht ins Zimmer, weil die Reception nicht wusste, ob mein Zimmer bezahlt war (war es natürlich). Ich checke für mehrere Nächte ein und habe Wochen im Voraus gebucht, warum klärt man das nicht vorher?.. - Beim Auschecken genauso: ich soll trotz Vollpension eine Rechnung fürs Büffet bezahlen. Ich habe eine Stunde vorher gefragt, ob Rechnungen offen sind, weil ich schon ein Desaster ahnte und diese Show nicht erleben wollte während mein Fahrer auf mich wartet. Es hieß, alle Rechnungen sind beglichen. Eine Stunde später beim Auschecken doch diese eine, trotz Vollpension... Und wieder klären 3 Leute 15 Minuten lang, ob ich sie bezahlen soll... - Zimmermädchen gehen ohne zu klopfen ins Zimmer rein. Kein Kommentar. - Internet sehr langsam, einen Tag lang gab es gar keins. - Minibar war in meinem Tarif kostenlos, in 3 Nächten aber nur 1 Mal aufgefüllt. Ich habe zwei Mal angerufen und darum gebeten, nichts passiert... Ich könnte die Auflistung noch fortsetzen, was wird es aber bringen? Für meine Begriffe macht das Management es mit Vorsatz, wenn es das Personal nicht schult oder das verweigert zu liefert, was es dem Gast verspricht. Das Hotel hat sich jetzt in Mövenpick umbenannt (Schande für diese Hotelkette, eigentlich) und hofft auf bessere Zukunft. Ohne mich!

Lit pas du tout confortable

The rooms are beautifully appointed and the food is quite good.

Best place to be in Senegal

everything was wonderfull super food room are very clean no comment

Personnel attentionné, belle piscine, plage propre, top bassin pour les enfants. Hérbergement qui mérite un rafraîchissement pour un 5 étoiles.

Peccato che il ristorante alla carta non è allo stesso livello della struttura

Really enjoyed the stay. We were in one of the new beach houses in the bay. Once there I finally realised the difference between cocoon and crystal (I think :-) Crystal is the last of the 18 houses and has one of the walls fully in glass as opposed to Cocoon that have standard walls. These new houses are simply beatiful - a perfect "love nest" - everything is nice even if we have to change room as the flush of our toilet wasn't working properly (really seamless swap - however I found the houses facing West - EVEN numbers - are better than the ones facing East, simply cause it's nice to chill on the patio and face the sunset. Breakfast has so many options and so has dinner (incl fresh grilled seafood). We didn't have a chance to test all the facilities but there is a tennis court and padel court, nice gym and a SPA. Pools are really nice and the beach beds are nicely spaced and plenty of shade to chill or sun to catch your tan. Overall a magic stay and would definitely get back

I’m still a little shocked at the room we were provided given the $300USD per night cost. It was in shambles. So out of date. Spiders and ants in the restroom. Crumbling walls. We decided to tough it out since we were there for one night and mainly to use the beach (which was very nice). But we have a 11 month old baby and when we got back from dinner there was a giant water bug or cockroach running around the bathroom. I couldn’t have my baby sleeping in a crib with so many bugs around. I was shocked they gave us this room, knowing we had an infant and putting us all the way at the end, where the sounds from the nightly hotel entertainment were audible. When I showed reception a video of the bug, they gave us a new room right away. This room was much nicer and perhaps more in line with the cost but I think the room is probably even more expensive than the $322 we paid. The dinner buffet was lovely. The beach is huge and clean. The pool is outdated, mocktail was watered down. I would not recommend this hotel for the price tag but not sure what the other option around Saly would be.