조식 나쁘지 않은편 숙소는 좀 오래된 것 처럼 보이지만 지내는데 문제 없었음 발코니에서 흡연을 위해 재털이 요청했지만 늦게 갔다주었음, 직원들 일처리가 전반적으로 느린것 같음 걸어서 조금만 나오면 주변의 펍, 클럽, 해변에 쉽게 접근할 수 있는 위치

최악의 서비스 및 직원 태도를 경험 함. 고객에게 편안함을 제공하기 위한 숙소가 아닌 숙소! 고객을 단지 돈으로만 보는 느낌을 받음. 할 말이 없을 정도입니다.

겉보기엔 그냥저냥 괜찮을거 같아 예약했는데, 두번은 절대 안 갈 곳. 우선 위치는 아주 좋고 기본적인 호텔 컨디션은 3.5성급 정도로 고급지지는 않으나 깨끗하긴 했음. 하지만 그 이후가 문제. 아이두명 요금을 별도로 받고 (성인 2명으로 예약하면 아이 요금 안받는 경우가 훨씬 더 많음), 같이 간 일행은 거스름돈을 오는날 겨우겨우 받고 그마저도 날마다 환율적용 금액을 다르게 얘기. 조식은 보통 먹는게 뻔해서 별 기대를 안했지만 기대 안하길 잘 했고, 점심부페가 어른 1인당 800mur 인거에 비해 겁나 허접. 아이들 금액은 직원마다 다르게 얘기. 방청소 해달랬더니 이불 정리, 수건 변경만...화장실 청소도 안해주고 방에 물 하나도 공짜가 아님. 화장실 방음 전혀 안되서 가족끼리라도 사용할때 많이 불편. 가격이나 싸면 싼게 비지떡이라지만...가격대비 만족도 아주아주 낮음.

This was a beautiful property and very friendly staff, and lots of included activities. Shopping nearby was fun too!

A Memorable Stay at Veranda Grand Baie Hotel & Spa – Warmth and Hospitality at Its Finest From the moment we arrived at Veranda Grand Baie Hotel & Spa, we were enveloped in a sense of genuine warmth and hospitality that truly set the tone for our entire stay. The welcome we received from the staff was nothing short of amazing – warm smiles, gracious greetings, and a sincere eagerness to make us feel right at home. The check-in process was one of the most intimate and pleasant we’ve ever experienced. Rather than feeling transactional or rushed, it was relaxed and personalized, making us feel like valued guests rather than just another booking. We appreciated the attention to detail and the thoughtful way everything was explained to us. Throughout our stay, every member of the staff continued to impress us with their friendliness and professionalism. Whether we were passing by reception, dining, or simply relaxing on the property, we were always met with warm greetings and helpful attitudes. It’s clear that the staff take real pride in creating a positive experience for guests, and it made a big difference in how enjoyable and relaxing our time was. We left feeling incredibly refreshed and well taken care of, and it’s largely thanks to the incredible team at Veranda Grand Baie. We can’t wait to return.

The hotel itself has a nice design and clearly has aspirations of grandeur but it is let down by the service. Reception staff are passive aggressive and indifferent. Room service options are awful. Spend a bit more and go to another resort nearby.

Lovely hotel beautifully styled warm and welcoming staff, great location, would recommend

This property is stunning and very well maintained

Mycket nöjd med vår vistelse på 1 vecka. Jättefint poolområde med en poolbar där du också kunde äta lunch. Liten strand och lite vassa stentrappor ner till vattnet men fin botten och ljuvligt vatten. En del solsängar i mindre bra skick men de byttes ut under vår vecka så jättebra! Frukostbuffen jättefin och fanns allt. Vi åt lunch några gånger och jättegod mat dock kanske lite onödigt dyr men är ju ofta så på hotell. Bra läge med gångavstånd in till Grand Baie med många restauranger! Fanns även ett gym som var fräsht. Vi skulle absolut vilja bo här igen och kan rekommendera det!

Staff where very friendly and helpful all around the hotel including the boathshed

Stayed here March 2025 for business. The pictures of the rooms online look nothing like the actual rooms. We booked a family room with the separate seating area and double beds. We got an approx 300sq/ft room with one queen bed and a hanging bamboo curtain separating two single beds - they showed us the other options which frankly were even worse. I cannot stress enough how shockingly inaccurate the online advertisements of this hotel are. We did not have hot water for most of the week. There were cockroaches in the bathroom regularly. The common areas are fairly nice and the food at the buffet is acceptable but nothing to write home about. The bars are rarely tended, so be prepared to typically wait 5-10 mins for drink service while they track down a bartender. To call out a couple positives: the staff were very nice and we had one dinner at the Lobster Restaurant on the beach which I would rate fairly highly. Overall, not a great experience and not what I would expect for $250 /night. I would not stay here again, the quality does not warrant the pricetag. Finally, be cautious when you checkout. They sneak a "charity charge" on your invoice without calling it out (~$25). It's for a number of local non-profits which ultimately I donated to but it certainly would have preferred that it had been communicated.

Très bon séjour dans cet hôtel à taille humaine très calme et bien situé, tout le personnel est très sympa, bon buffet varié, piscine bien et la plage plutôt petite mais suffisante. Bonne adresse

Fantastisk hotel, alle pengene værd

Joli hôtel , bien situé. Personnel très agréable.

Fint hotel til prisen. Lidt mangel på solsenge ved poolen.

Great place to stay. Highly recommend.

L' hôtel est très bien situé, la nourriture est bonne. L 'animation est médiocre et certains personnels ne sont pas compétent ccompétents ccompétents s

Hôtel très agréable , personnel dispo et accueillant, chambre, sobre et faisant tout pour protéger l environnement. Service de bouteille d’eau potable , très apprécié Spa et restauration excellent.

Property is refreshing and modern. Great pool and beach area, crystal clear water. Food was good as was service. Check in was a bit weird and long winded, perhaps island time.

Amazing stay. We had our 4 year old and had a great time.