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The breakfast buffet was very good. The chef on hand fixed omelets, French toast, etc with a wide variety of meat, cheeses, etc

Enjoyed

Excellent customer service always. Tyson is a star who treats customers with respect.

Did not use the pool.

Excellent staff and customer service

No hot water in bathroom, had to shower with cold water

Excellent

Hotellets styrke er de ansatte. Usedvanlig kundevennlig, vennlig og tilgjengelig. For meg; perfekt beliggenhet.

Great customer service. Very attentive and responsive. The dining needs more options.

Enjoyed my stay

Very friendly and excellent staff service. Breakfast was good. The hotel is in a good location.

everything was pleasant

1) The quality of breakfast was excellent. 2) Room is quiet, the shower, air conditioner is OK 3) the surrounding hotel is OK for the noon, but we shall attention the night. 4) My room window did not work the lock.

The service was excellent. The cold water was off when I woke up because of a problem they were fixing. They fixed it and made sure everything was okay.

Every member of staff I met was friendly, helpful and efficient. A real credit to the hotel. Sadly I will not stay here again owing to the room. There were mosquitoes in the room meaning I had an incredibly uncomfortable night with little sleep. Presumably they knew about the problem and that’s what the can of doom next to the bed was for! The aircon was barely detectable and of the supposed range of channels on my one kids program and the news were working properly. You do not expect to encounter these kinds of problems in a Marriott hotel and at the price charged

We always look forward to stay at Protea whenever we are in Lusaka. Excellent staff friendly to the kids and clean linen always

Good clean and friendly

Quiet hotel, good breakfast with very good service-minded staff, the room was fine and was kept clean, good quality towels and bed linen. Meetings with colleague in the lobby at several of the floors with the possibility of having coffee/tea brought from the restaurant. The Protea Hotel next door had a great top-roof restaurant.

Super friendly staff. Everything went well.