I picked this hotel only because I had a very good experience in rooms hotel Kazbegi. But service of rooms hotel in Tbilisi was very bad. 1. I asked to send 2 towels and 2 bottle of water to my room. But this never served. (22nd, Dec, around 5:30pm) 2. When I had dinner at the 1st floor restaurant, the waiter was unfriendly in general (except the restaurant front lady manager). Even the staff who checked out my bill, he left my receipt without looking at my table. So I received the receipt on the floor. Do I have to take this..? 3. This one is I'm not sure that if the hotel was fully booked or staff's preference. But I got the most far room from the elevator. At first, I thought this was okay but after experience above service, now I kinda think this might be racism from the staff. The front staff was also not friendly at all. I met wonderful people and good experience in Tbilisi. But only thing that I regret is stayed at the rooms hotel.

Loved this hotel. Full of charm and cool vibe.

Everything was perfect! The only slight negative was the wifi, not super reliable in our room.

Stylisches tolles Hotel, schöne Bar, schöne grosszügige Zimmer und riesige Frühstücksauswahl.

Cok memenun kaldık çok tessekur ederiz Hersey çok güzeldi temiziz personel güzler yuzlu

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Everything was great. Staff are super nice and helpful, and the lounge is a great place to relax.

Our room was always clean,always so tidy and it was amazing to stay

The room is very clean, the staff service is at a high level, answering every question. A luxurious bed, the room has all the necessary equipment. The location is excellent - in the city, in a quiet and prestigious neighborhood. The lobby has a cool and unique atmosphere. The room is a bit dark, as part of the hotel's concept. There is a luggage storage service before/after check-in/out.

My room smelled of the drain everytime I got back after a day out in city

Konaklamamız her şeyiyle mükemmeldi. Personelin ilgisi, otelin konumu, odaların dizaynı ve temizliği ile yeteri kadar tatmin olduk. Ayrıca otelin içindeki barı, restoranı ve kafesi de keyifle seyahatimizin çoğunu orada geçirmemize neden oldu. Yemekler çok lezzetli ve restorandaki herkes de çok ilgili ve yardımcıydı. Çok ayrı bir havası olduğunu düşündüğüm giderken de üzüldüğüm bir otel oldu.

Great stay!

Another amazing stay.

Tremendous location and great vibe for a solo traveler

Best place to have excellent breakfast

Good vibes

Breakfast was great.

Parfait

Breakfast was great

Good convenient location. Hotel with character