로비가 좁고 낡은 느낌입니다. 수영장은 예뻐요. 근처에 메리엇 호텔이 더 좋긴 해요. 살짝 비싸지만. 호텔 주변은 깔끔하고 안전합니다. 스텝들은 친절합니다.
Sung Won
10.0
/10
457주 전에 리뷰함
Hotels.com verified review
깨끗한 호텔
Sung Won
10.0
/10
459주 전에 리뷰함
Hotels.com verified review
친절하고 깨끗한 호텔
Verified traveler
10.0
/10
498주 전에 리뷰함
Hotels.com verified review
객실이 매우 청결하였고 직원들이 매우 친절하였습니다
isabel
10.0
/10
14주 전에 리뷰함
Expedia Group verified review
Very nice rooms
Thomas
파트너와 함께
10.0
/10
15주 전에 리뷰함
Expedia Group verified review
Top hotel in the business district, nice pool area, rooms are very comfortable and overall the place is well-maintained.
giacomo
10.0
/10
15주 전에 리뷰함
Hotels.com verified review
Camera pulita e colazione ricca
Hardeep
친구와 함께
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Wonderful service especially the staff at the restaurant. Emma NK served us daily and was extremely helpful, attentive, and kind. Wonderful stay and would highly recommend it.
Igor
친구와 함께
10.0
/10
18주 전에 리뷰함
Expedia Group verified review
Excellent property for staying in Kigali after long flights and before gorilla trekking.
Recoldemon
10.0
/10
19주 전에 리뷰함
Expedia Group verified review
The Kigali Serena was perfection!!! The staff and principles were friendly and went above and beyond to make my stay the best possible
Rob GOUDERS
10.0
/10
20주 전에 리뷰함
Hotels.com verified review
Great gym, excellent pool, friendly staff
Faisal
10.0
/10
26주 전에 리뷰함
Hotels.com verified review
Clean room and polite staff
Molly
파트너와 함께
10.0
/10
29주 전에 리뷰함
Hotels.com verified review
It is always a pleasure to stay at the Serena. Your staff is superb!
Luis
친구 및 가족 가족 휴가
8.0
/10
30주 전에 리뷰함
Hotels.com verified review
We hadden dit hotel geboekt om te kunnen profiteren van het zwembad. Het was jammer genoeg ijskoud. Doordat onze dochter te jong was mocht ze ook niet in in de jacuzzi.
Personeel wel heel vriendelijk en ontbijt erg uitgebreid.
D J
10.0
/10
32주 전에 리뷰함
Hotels.com verified review
An oasis in the central CBD area of Kigali, with diverse menus and good service
Benoit
10.0
/10
32주 전에 리뷰함
Hotels.com verified review
Très bel hôtel, calme et bien équipé
Thomas
파트너와 함께
10.0
/10
33주 전에 리뷰함
Hotels.com verified review
Great place with a great location and good pool area. Good breakfast and the service is good allover
Agatha
파트너와 함께
10.0
/10
36주 전에 리뷰함
Expedia Group verified review
Yes
STEFAN
6.0
/10
38주 전에 리뷰함
Expedia Group verified review
Property and room a little dated
TV did not work
Staff very friendly
Very good breakfast