호텔의 전반적인 시설은 준수했으나, 직원들의 숙련도가 상당히 부족해 보임. - 리셉션 데스크에서는 INV를 실수로 끊어 주었고, - 컨퍼런스 룸에서는 예약했던 웨이터가 커피와 스넥을 행사가 다 끝난 뒤에 서비스해줌 그들은 친절했으나 숙련도와 트레이닝이 상당히 필요해 보임. 아는 이곳보다 5분 거리에 있는 COPANTL HOTEL을 추천함.

조용하고 나름 운치가 있는 곳 입니다.

Perfecto very a quick, overnight stay.

I had a freat time with family. Overall I give it a 100% love it. Thank you

Se supone que tenia desayuno incluido en la habitación y llegando me dicen que no es cierto y que lo checara con expidia y nunca me revolvieron, me tuve que ir a desayunar a otro lado, cuando ya habia pagado, ni enseñandole que ahi decia desayuno incluido, no me resolvieron nada.

Si

Excellent breakfast, good restaurants, nice ambient and very nice staff

I love it!! Best hotel in San Pedro Sula

Muy mal la cocina, salada y sin gusto !!

I got a bad room! The corner which is smaller! Seems like when you book through expedia you het this done. Also the terrace by the pool was loud music!

Everything was perfect. I come back again for sure.

Staff went beyond their responsibilities to make us feel comfortable

The food and overall experience was very good.But we had a very bad encounter with the housekeeper.We had the non Disturbed sign on the door and the housekeeper she did not care. She still came in the room and I was in my underwear.And she did it more than one time.

Excelente

Everything was fantastic, but the free breakfast was a false advertisement!!

I chose this hotel because it was recommended to me as a top-tier property; however, my experience felt more in line with a 3-star hotel. The parking was limited, and while the rooms were clean, they were not very updated. The hallway carpet had a noticeable old smell not unpleasant, but noticeable. Customer service was good however I feel the price is somewhat high for what the hotel offers. Overall, I would rate this as a 3-star hotel. There are other hotels in the area that may offer same or better experience, although I did not have the opportunity to stay at them.

Beautiful hotel i really enjoy my stay at this hotel

Las habitaciones son impecables, las camas muy cómodas, el desayuno incluido tipo buffet muy rico y variado y muy cerca de todo, al frente esta mall multiplaza.

Limpieza y habitación muy bien. Lo malo, había una fiesta de bodas y en la noche no se puede descansar debido al ruido generado por la misma. El personal no es tan amable.

Friendly staff, clean!!!!