Very kind staff

Very good

Rooms look a little tired but ok. Garden was not well looked after. (cut trees not completely removed, uncut lawn) I had a beer at the poolbar around 12:45. Tables were not cleaned. I had lunch at 13:50 at the restaurant. Outside tables were occupied by staff having lunch. Weird. IMHO Cresta Lodge just meets minimum standards. Not better, not worse.

Good room price

Standards have really dropped. Excellent staff though.

Cresta always provides a good to excellent service. Some of the hot food for breakfast would better be served at a higher temperature not just warm. Good wifi throught the

Good stay

The property is in Harare City, but almost feels like in the country becasue of the lovely grounds. The staff were helpful and the food was good. The room comfortable. The shower wasn't 100% consistant with its temperature, but worked ok.

La porte d'entrée doit être en carton, on entendait tout du couloir. Baie vitrée idem. VMC de salle de bain, on avait l'impression qu'il y avait un helicopter. Le restaurant était fermée.

Great hotel fabulous staff

I paid my bills on the Expedia platform only to get to the property and be told that breakfast wasn’t included

C

We loved our stay at Cresta. It is a beautiful property with very nice rooms and friendly staff. We had 6 large pieces of luggage that fit comfortably and we still had plenty of space to move about.

Great

Very comfortable acomodation located on the outskirts of the city, not too far from the airport. Beautiful gardens and pool. The staff is extremely friendly and the rooms are exceptionally clean. Highly recommended.

Good

tyy

Safe

Okay. Good for business

Having stayed at this property many times in the past, I know how long of a walk it can be to some of the rooms. I currently have a foot injury and requested a room close to the lobby, even communicating with the hotel who responded “well noted”. I do understand not all requests can be accommodated, however, I am literally in the very last room on the property. There is not a single room further away from the lobby than my room. End of the line out here. Then, once I’m in my room, I noticed urine droplets on the toilet seat and that the bathroom counter had a few wayward clippings from a man’s grooming session on the bathroom counter. The shower is moldy, and after what was admittedly, incredibly strong rainstorm, several areas of the hotel flooded with water. Staff worked to dry them, but many areas needing significant attention with a wet vac, went untouched. If I had been staying here more than 24 hours, I would’ve definitely said something to management, but being a solo female traveler, sometimes it’s just smarter to pull out your disinfecting wipes then bring attention to yourself.