Very kind staff

Muy bien

The hotel situated just outside Harare centre has an excellent ambience with a central coffee/snack bar and well kept gardens around the small outside pool. The staff were very friendly and helpful and the beds were comfortable. There were a few maintenance issues with our room, but nothing to detract from the comfort of our stay. We would definitely recommend this hotel and would not hesitate to stay there again for our return visits to Harare

1 2 3

I liked the vegan options at breakfast but the lentils were raw and hard. Breakfast for a vegan guest was USD30 seemed quite unreasonable. The property seems newly renovated but in some areas the renovation looks like a cover up. There are no vegan options for dinner or lunch which seem easy if the traditional foods are properly presented on the menu.

It’s a nice place with a cozy lobby where you can get coffee and snacks. The staff is very friendly, but everything works a little bit slow. They were about to run away the rooms and the pool terrace, so I expect it will be nicer next time we come. The place do need some maintenance. Put overall an okay place to stay

Good

Properly clean, staff polite and friendly. Amenities are old and tired and gym is too small. Overall good location but can do with overall revamp to modernise it

スタッフ方々のマナー、空港からの距離やシティセンターからの距離のロケーション、整備されたガーデン、余裕あるブレックファーストのなど。 設備は少し古くなって来ていますが。

Great service indeed!

Great

Clean modern rooms

Tiny rooms with paperlike walls - Be ready to hear everything your neighbors say and do. Noisy AC, no water after 11 pm, water in the shower went all four ways, but down. Beautiful green space next to a dirty un-inviting pool,

Great service!

The place has lovely ambience, especially if you ate a long stayer. Thebstagg are courteous and the food is just amazingly innovative and tasty. Housekeeping obliged my request to not be disturbed while ensuring my supply of perishables. While the gym is small, it is adequate if you knoq what you are doing. It could do worj bettwr cleaning though as the mats are often dirty and equipment not wiped down. Will certainly continue staying with them and highly recommend.

Cresta Lodge presents a mix of thoughtful service and notable shortcomings. Arrival was efficient and welcoming, with the bellhop well-prepared and aware of my check-in. However, my assigned suite room was poorly thought out: the living area had no lighting whatsoever, making evening work impossible. Although the reception responded promptly with lamps, the solution exposed further oversight – there was no power socket to plug in the lamp. This necessitated a room change. The second room was better equipped, and I appreciate Olivia for ensuring it met my needs. WiFi quality was good but inconsistent across the room, something remote workers should verify before settling in. Dinner service at the main restaurant was disappointing. After being seated, I waited over 20 minutes without any attention while other tables were repeatedly served. I eventually left and had a far better experience at the coffee shop, where staff were attentive, professional, and welcoming. The room itself felt stuffy and insufficiently deep-cleaned, evidenced by a slipper left under the bed from a previous guest. On my final night, housekeeping staff entered my room while I was still sleeping, despite the door being locked, and left upon realizing it was occupied. During my stay, the Twenty20 Cricket Competition was underway, with two teams lodged at Cresta. Heavy room service usage resulted in food trays and plates frequently left in corridors, creating unpleasant odors. Overall: average.

Clean room. Fantastic friendly and helpful staff. All round a lovely stay.

Clean rooms

Unfortunately my stay was quite unpleasant. I left to get some food after checking in but when I got back I saw used condoms on the floor next .. I am assuming these were from a previous guest but room was just not cleaned enough. I requested a change of room or at least bedding at the time but no one came to my room to even try rectify the issue …it just made me feel so uncomfortable, disgusted and totally unpleasant . The shower was leaking , there were cockroaches in the bathroom … the standards were really low for that price .

Perfect for an overnight stay near the airport. There’s a supermarket near by