I was surprised and a little uncomfortable because the actual room space was too small for the photo and I thought.. And I got a check-in call by email and proceeded, but I got a reply after an hour so it was too late for me so it was uncomfortable when I checked in. However, the location was good so I could easily get to the main destination by walking or Uber

조금 좁아요. 숙소에서 잠만 잘 거면 딱히 상관 없어요.

위치랑 시설 모든게 너무 좋았는데 서비스가 좀 그래도 위치랑 시설이 좋아서 추천입니다

메인 관광지를 도는 2번 트램을 탈 수 있는 트램 역까지 5분 정도 걸어가면 갈 수 있고 근처에 마트가 있는 것은 좋았으나, 창밖의 소음 때문에 잠들기 어려웠다. 거의 종이 벽, 종이 창문인듯... 방은 작고 느낌있게 꾸며져 있으나 냉장고가 고장난 상태였고 고쳐달라고 4번 말했는데 결국 고치지 못했다. 마지막 직원은 자기 일 아니라는 듯 방 바꾸던가 라는 태도여서 굉장히 기분을 상하게 했고 5일을 묵으면서 만난 여러 직원 중 여자 분을 제외하고는 굉장히 사무적이였고 도움을 주거나 친근하게 대하고 싶은 의도가 전혀 보이지 않았다. 호텔은 오며가며 마주하는 직원들의 서비스 태도가 숙박하는 사람의 전반적 경험에 굉장히 큰 영향을 미친다고 생각하는데 이 호텔은 그런 의미에서 내게 불쾌한 기억을 심어주었고, 서비스 개선이 매우 필요하다.

The staff were very friendly and helpful and the was good. It wouldn’t have been nice to have been able to open a window for fresh air but overall the room suited our needs

Lovely stay overall .. clean room with a lovely clean bathroom. Reception in both main & kitchen were very courteous.

Everything was clean. Room was super small, barely a little path around bed to walk around but we already knew that reading to other comments. We really didn’t mind for the price, so we went in knowing it was no so spacious and that was ok. Check in was smooth, lobby and bar, were super cute. They have elevator. They have stuff for you to buy in the lobby, like snacks or toothbrush, etc.. and is self service. The first day we have a problem with the toilets seat, we saw it leaking (probably something we do wrong) but we notified front desk if they could come and check it, never did. Thankfully it wasn’t anything mayor. We read on the comments that people checking you in were super helpful and nice, maybe we didn’t have luck on that part but also I kind of understand them, sometimes people can be super annoying. I witnessed a gentleman checking in at one time, and he was super entitled and kind of rude with the person at the desk, so maybe they are just tired of people like that. We loved the location, we walk 3 min. To tram and bus station also walking distance from tourist streets, restaurants am bars.

My partner and I decided to stay at Leidse Square because we had such a great experience at the Leonardo Hotel Rotterdam Savoy previously and thought this would be a win. It was a lovely hotel, very cutely decorated with dog, cat and bird photos on the walls, stylish furnishing and an adorable blue bear cushion in the room. I just feel like it simply lacks comfort in a few areas. 1. Toilet paper - is very cheap and not nice to use. 2. Bed - it is two soft mattresses made of faux leather with just a topper, not a proper fitted sheet on top. After 3 nights we both felt achy due to this not being a very supportive bed. 3. Housekeeping - you have to opt in to cleaning via a QR code in the room. I tried to do this on the first day, but it said it could not find my reservation. I just could not be bothered with it and of course suffered the consequences as a result. The hotel industry on a whole since Covid seem to think its acceptable to ask its guests to "opt-in" to housekeeping when it should be a standard. To me it comes across as a cost saving measure by the hotel and an inconvenience to guests. Positives - nice big windows with a view of the canal. There was a small fridge and a nice coffee machine in the room. The location is wonderful, close to lots of shops, restaurants, museum district (just a 10 minute walk away) and most importantly a tram line that makes it easy to get to Amsterdam Centraal in about 20 minutes.

Clean room, staff, and convenient location of hotel.

The hotel has a chic feel and is very clean-service was also impeccable!

Quarto minúsculo. Pra entrar no banheiro precisa sair de ré. Cafe da manha gostoso, mas sem variedade.

My place was a shoebox

Room was clean but tiny, no bigger than the bed and a small area to get into a small bathroom. It didn’t really match the photo in any manner.

I enjoyed the stay at their hotel. Rooms are small but if you’re there to spend time out walking and sightseeing those rooms are great for you

Wed site said daily cleaning but it was not . You had to scan the QR code to request for a cleaning. You had to go down stairs to the reception for a new garbage disposal bag. It doesn’t ´provide the service as a hotel should be. It is poor service and doesn’t want to hire staff for cleaning. This is our first time and also the last time that we stayed at this hotel.

Clean room, friendly staff, easy check in.

Very Clean room. Great location in walking distance to all museums.

eclectic decor, clean room, nice and helpful staff, close to airport bus, walking distance from main attractions

Great!

Request a room on the back of the street can be very noisy. Don't forget to ask to service in the room every day. Great stuff and very good location.