전체 평가 및 리뷰 Apartments Urbis

일단 위치는 너무 좋았어요!! 올드타운 내에 위치해있어서 돌아다니다가 힘들면 집에와서 한시간정도 쉬고 나가기에도 너무 좋고 늦게까지 영업하는 가게들이 근처에 있어서 무섭지도 않았어요 다만 올드타운내에는 많이 계단들이 있어서 짐이 많을때는 많이 힘들수 있을거같아요 그리고 단한가지만 빼면 만족해요 샴푸랑 바디클렌져가 없어서 필요하다고 문자를했는데 곧가져다준다고 했는데 결국 다음날 가져다 주더라구요;; 소통이 매끄럽지 않았던거 빼고는 3일동안 편히 잘 지내다가 왔어요^^

위치가 너무 좋습니다. 성벽 내부 가게들이 늦게까지 장사해서 늦은시간에도 별 문제 없었네요. 숙소는 그냥 평범했어요 뭔가 해먹기엔 좀 부족한 감이 있었네요 그리고 엘리베이터가 없어서 짐이 많으시면 고생 좀 하실 수 있어요ㅠ

Nice hotel in a GREAT location. Communication was great! Be prepared to climb quite a few stairs with your luggage.

Nice place to stay within the walls.

Brilliant location, apartment was modern and clean, though with limited amenities. Access up some windy/rocky communal stairs so not suitable for anyone with limited mobility! But, this is normal for the old town and it’s an incredible location right in the middle of everything.

I liked the proximity of the property to many sights.

Check in process was shambolic. If you book this place, make sure you get the entry code before you travel. The apartment is one of two accessed through a door 40 internal stairs up and the handrails are wobbly. The host’s phone number is on the door, but that’s only of use if you actually know which apartment you’re going to as there are several in the building. Check in time is 16:00, not 15:00 as stated by Hotels.com. The airport shuttle drop off at Ploče Gate which is not too far to get to the apartment. The location of the property is ideal, right in the middle of the old town. If you walk to either end of the street there are fewer steps to get to the Stradun. Loads of restaurants on the doorstep. Convenient to walk to the cable car, or get onto the walls. It’s close to the harbour. The apartment was clean and the bed comfy. Only 2 pillows though. The shower was good. There wasn’t much noise, despite it being on a lively street. The aircon worked and the apartment was as pictured. The microwave isn’t going to be used by anyone under 6ft tall though.

The apartment itself was clean and comfortable. However access to the property is unsafe and the description of the accommodation does not match the reality. The hand rails on one side were unstable and on the other not fully attached to the wall. The stairs need repair, repair to these types os stone stairs is possible you see it all over. The host didn't see an issue there saying that's the way Dubrovnik is, apartments in Split we have used have much better access and maintenanceis tip top, that being an older city not sure its age that is the problem. Do not access the property as the host says through Buza gate go to Pile Gate it reduces steps to the apartments significantly to just 5 steps. We were not given this advice despite stating mobility challenges. Hotels.com have been advised the access is poor along with the description. The maintenance is an issue just be really careful.

Súper bien ubicado y apartamento excelente

Such a lovely apartment in the perfect location for exploring Dubrovnik! The room was spacious and clean and our host was so kind, checking in with us daily during our stay. The only downside is the surrounding area can be noisy when trying to sleep but this didn’t bother us too much!

The room was small, but everything worked. It included a small stove and kettle, which was enough to do some small cooking. The room included a balcony with a view, which was very nice.

pros: location brilliant, lovely apartment, bathroom hot water etc perfect. cons: entrance stairs need painting and some of banisters loose. biggest issue was safe not working (and seemed been problem for a while). felt uncomfortable not being able to lock away passports etc and front door to apartments always open and you dont get a key for that

Shocking level of communication in advance, despite two unanswered requests for clarity sent in good time, leaving me standing on my own in a dark street late in the evening, in the rain. Very stressful. I then had to make international calls to chase down how to get into the apartment, instead of them trying to contact me to help me. I was even 'told' to download an app in order to communicate! (The local manager was eventually persuaded otherwise.) I was especially really unhappy to find myself with no TV service for the entire duration of my stay...I was looking forward to that and, as a solo traveller in winter, it was important to me. Slow or no response to some messages about fixing it and a late attempt by the local manager to fix it failed. No compensation offered by the owner. Other things: no sign at the door to know you are in the right place, broken handrail on the way up to the apartment, have to stand on chairs to access pots and pans etc - very dangerous. Works on the path outside at the time of staying so if you want quiet during the day, now is not the time. Can't fault the comfort and general cleanliness...though it was all very 'Ikea'. Also, in decades of travelling, it's the first time I was ever expected to put on my own duvet cover, except when staying in a youth hostel! Overall, very disappointed to find a property managed like this on Hotels.com and I would not recommend it, or the managing company 'direct-booker', to anyone. Stay somewhere else.

Nice, clean studio

Close to old town amenities. On the whole the apartment was very clean apart from some stains on the bed quilts. The description details are a bit misleading it does not mention all the steps you have to get to it inside the building and outside. And also the fact it is above a restaurant.

Paula was amazing with her communication, making sure everything was okay! The apartment served perfectly for a stay in the heart of Old Town, Dubrovnik. It was clean, comfortable and well looked after

Excellent apartment in old town. Host very good with communications. Very clean and tidy. Highly recommended

Centrally located without a strenuous walk through Dubrovnik in the heart of restaurant row. Paula was very thorough about advising location and access to the property. Only concern is that the safety handrail going up the stairs had fallen off the wall, and a very minor issue of a lack of body wash for the shower. Otherwise, clean and comfortable

The facility was very clean and the owners were friendly.

Location location location! While we had a hard time finding the door to get in since it’s not labelled, when we did find it we were extremely happy. One street up from the Main Street. Restaurants everywhere Great communication from host, before and during our stay. Would definitely stay there again!