It was worst service in my life to book the summerfield. Actually, my family couldn't stay there on my birthday because of the terrible system. Eventually, I cancelled my booking after losing 3 hours of my bithday eve at Summerfield. I booked Summerfield on my birthday. When I tried to check in, receptionist told me my booking had been cancelled. But there was no cancellation as far as I double-checked,and my family had spent our golden time. At that time, I had limitation to connect to Wi-fi, so we're about to leave Sumnerfield after 2 hours of wasting time without active help from manager in charge. My wife tried to connect to customer service at booking site before our unintended leaving, and we found out that it was Summerfield's fault. Anyhow, we decided to stay in Summerfield eventhough my family felt so bad,and it's my birthday eve. But we couldn't accept the reality when we entered into our lodge. There was only one bad that we didn't book. We booked lodge with 2 beds for our 4 family menbers. We couldn't endure anymore, and we moved back to reception. We asked for manager to cancel and reimburse for the damage on my time, anger and disappointing. Their answer was to provide champaign and fruit for the compensation. This is the action of luxurious Summerfield. I realized they didn't consider customer's inconvenience seriously. I felt they just treat the customer the way of earning money, not deserved visitor. For me? it was the terrible birthday in my life.

Quarto limp, equipe da recepção nota 10.

Clean place.

This hotel exceeded my expectations in terms of environment, service, and overall conditions. The meals were sufficient, and the menu was also very satisfying.

Great stay.

Fantastisk bar

Super

Der Aufenthalt war ein wahrer Traum, diese Anlage sucht ihres Gleichen! Das Personal ist sehr zuvorkommend und immer herzlich! Die Aussicht aus dem Zimmer Pod 1 ist, verbunden mit der Lage, sehr schön. Immer wieder gerne!

Good stay

Beautiful rooms, really comfortable bed. Exceptionally clean, and outstanding customer service. Breakfast delicious. Great location. Lovely, kind staff. Restaurant food high quality and delicious. Lovely pool area Beautiful surroundings, and birds. It was luxurious, so sad to leave. Felt like home from home. Keep doing what you do.

Sehr schönes Resort, zentral gelegen in Swaziland. Sehr große Zimmer mit jeweils zwei Betten. Die Hotelanlage ist ein botanischer Garten, wunderschön. Frühstück könnt ihr etwas umfangreicher sein und teilweise ist die Ausstattung in die Jahre gekommen.

WiFi was down ☹️ that was extremely frustrating. They can do better with the breakfast options. More fruits would be great, especially in the summer with so many fruits in season. That was disappointing

Beautiful scenery and a relaxing place to stay. Breakfast was great however the menu is the same everyday. Wifi is not stable, it was the most disappointing part of my stay.

De prachtige omgeving, het goede onderhoud van de botanische tuin. De waterpartijen in het park gaven stilte en rust. Mooie stijlvolle bar en restaurant. Leuke kamer, maar verouderde badkamer. Attent en vriendelijk personeel.

Good stay.

Peaceful stay.

Great staff! Rooms very nice. Food is good.

Great find! Loved it!

Great stay.

Un hotel situé dans un immense parc entouré de plan d'eau et de paons qui se promènent et crient toute la journée. Les chambres sont grandes et fonctionnelle mais surtout le lit est d'un extrême confort et douillet. Reste quelques petits détails à régler pour faire de ce séjour une perfection. Des peignoirs et des chaussons dans les suites. Le petit déjeuner était bon mais simple si on ne veut pas d'extra comme un simple chocolat chaud en supplément...un comble.