액상프로방스에서 고를만한 숙소가 없어서 고민하다 한국인 후기 몇개 보고 정원 하나에 꽂혀서 골랐는데 사실 그게 전부에요..어메니티 겔랑인거 특이사항!(향이 대단히 좋진 않음) 90프로가 포도밭? 자연이어서 심심한거 같아요! 조식도 뷔페가 아니고 빵한접시가 15유로이고 핫푸드는 별도인 점 아쉬웠는데 빵맛은 정말 최고이긴 했어요 ㅎㅎㅎㅎ뭔가 아쉬운듯 했지만 미슐랭 레스토랑도 호텔내 보유하고 있고 그것도 맛있긴 했네요 그 외 부대시설도 (헬스장 및 수영장도 하나)좀 아쉬웠는데 주요 관광지랑 가까워서 밖 돌아다니느라 이용할 새는 없었어요! 숙소에서 많이 시간보낼 분들에게는 비추입니다

정말 멋지고 아름다운 샤토였습니다! 사진을 보니 숙박의 좋았던 기억이 떠오르네요. 체크인 과정이 좀 느렸지만 스태프들도 모두 친절하고 언제나 협조적이었습니다. 유명한 미슐랭 레스토랑은 미리 예약을 해야 이용 가능합니다. 너무 인기가 많아서 당일 walk in은 불가능 하네요. 내부 인테리어도 멋지고 estate 전체의 조경도 아름답고 조각상들도 많아서 산책하기 좋습니다. 수영장도 너무 예쁘고 정말 깨끗하고 쾌적하게 관리되고 있어요. 귀여운 고양이도 한마리 살고있어요. 엑상프로방스에 다시 가게되면 꼭 다시 숙박할거에요.

Everyone was super kind and helpful. The place was not to mention full of beauty. Turndown service was also very nicely done. Only downside was family suite does not have a livingroom and has only one toilet which i did not know in advance.

This hotel claims to be five stars do not stay here they stole my clothes that were in my room an then when I called front desk to report the cleaning staff stole these items they said nothing was brought to our attention and dismissed my concerns as if they took no responsibility. I have to dispute my charge just to regain compensation for a very delicate item that was stolen. Be careful do not stay here the cleaning staff steals items.

quarto muito limpo, cafe da manha bem variado...

Chateau de la Gaude is a stunning property, with excellent on site dining experiences, beautifully appointed, modern rooms, and a spectacular garden. What keeps this hotel from being a five star experience for me, was the rather lackluster staff. No one was rude, just moderately not helpful.

Apesar do hotel ser lindo, o atendimento deixou MUITO a desejar e tivemos uma experiência frustrante em nossa lua de mel. Tínhamos nos programado para o check in as 16:00 (horário já mais tarde do que a maioria dos hotéis). Ao chegarmos no horário, fomos informados que o nosso quarto não estava pronto e que eles não saberiam nos informar quanto tempo seria necessário, sem o menor senso de responsabilidade, mesmo após informamos que tínhamos uma reserva às 18:00 para jantar em um restaurante externo. Após insistirmos e vermos que a situação estava ocorrendo com outros hóspedes também, fomos apresentados a gerente que tentou resolver a situação e nos alocou em uma quarto informando que teríamos um upgrade para compensar a péssima experiência. Contudo ao entrarmos no quarto, percebemos que fomos alocados na mesma categoria que havíamos reservado. Perdemos a reserva e um dia da nossa lua de mel com todo o estresse para resolver a situação. Fora isso o hotel é realmente muito lindo, mas não vale a pena pela falta de experiência em lidar com a entrada de hóspedes. Ficamos em outras opções na região, que foram muito melhores e com um custo muito inferior.

The facility is upscale, clean and well kept. The main issue was the restaurant staff. The hotel has 4 restaurants and there is large number of staff they hired. However, the staff were untrained and uncoordinated. For instance we saw the reception and let them know we are there for a drink late night, and they seated us. Another server came by and said this restaurant (La Source) is only for eating and asked us to leave. That left a horrible taste and totally ruined the night. Same issues at breakfast where we showed up and there was no one to receive us. The tea was cold and I had to wait for 5-10 min to get a hold of a server and asked for a hot tea.. chateau de la guide is a great establishment and has the potential to be a lot better once they can fix the staff skill and professionalism. One more thing, we dined at the bar and the food was really bad. The beef skewers were super s wet and overcooked. Tempura was absolutely cold and charcuterie was stale. Lots of opportunities here

It was such a beautiful 3 Nights in the suite number 6. Everything was perfect and we’ve enjoyed the pool!

Very bad japanese restaurant but the rest was amazing. Also I think the rooms should be ready before 4pm they said i was a priority but yet my room wasnt ready before that…

Beautiful property, food was great. Only thing lacking was the irregular turndown service and service at Le Source - after main course waiter disappeared waited 20 minutes to order a dessert, gave up and went to the bar to ask for the bill. Management seems overrun and restaurant staff didn’t seem to be able to think straight and serve customers effectively and efficiently. Appears they can co-ordinate landing a helicopter on the lawn but not taking a dessert order unfortunately.

Très belle expérience. Le cadre est somptueux et le service est impeccable.

Herşey inanılmaz güzeldi.Kahvaltı mükemmeldi.Çalışanlar yardımsever ve güleryüzlüydü.

Très bel établissement Personnel très agréable sauf 1 personne qui n’a pas été très serviable. Tout le reste du personnel étant très très bien. Chambre magnifique

The staff did everything well - wonderful food, beautiful facilities, and beautiful artwork!

Lovely property in great location, only 10 mins from the bustling tow of Aix-de-Provence. Staff were great. Cocktails and restaurants were very high standard.

Séjour sympathique malgré des problèmes de chauffage dans la suite réservée. Restauration excellente.

Struttura veramente incantevole e contesto incredibile. Non merita un punteggio completo per due motivi: stanza molto ampia, ma senza un salotto e con un bagno (wc) solo; ristorante di buon livello, personale cordiale, ma leggermente disorganizzato per il costo che richiede.

Parfait

Beautiful new hotel with really friendly staff. Very cozy. Food was also great and the venue incredibly beautiful. Art work is a bit out there though. :/ happy I didn’t take the kids and had to explain it to them.