Pleasant surprise throughout the stay, right from the check in all the way to check out. Staffs are amazingly friendly and accommodating. Hotel's location is like second to none with the river behind and very cute street full of shops and eatery just within couple minute walk out of the gate. Breakfast was also amazing. It says four star hotel but easily one of the better ones in the category.

주차가 굉장히 불편함. 친절한 직원.

Wonderful rooms and wonderful service. A beautiful old building next to the Abbey and close to everything

Clean and comfortable room. Staff were extremely friendly and helpful, nothing was too much trouble. Best check-in experience of our holiday…

Hotel muito bom . Atenção dos funcionário , limpeza , ótima localização. Tudo perfeito .

Excellent location, service, and ammenities and very kind staff. Just be aware of the church bell right next to the hotel. Would stay again for sure!

Comfortable and spacious rooms. Friendly staff. A beautiful little boutique hotel.

Great , helpful & pleasant staff . They went above & beyond to help . Great, super clean, nice room

Everything was perfect. Help with our suitcases, lovely room, nice bar for a drink and a beautiful room for breakfast

La chambre, le personnel, le charme de l'hôtel. Merci

Localisation, quartier calme, personnel à réception top. Je reviendrai

Hôtel très agréable - au calme - super emplacement . Idéal pour un séjour à Lyon

Great location to discover Old Lyon, fantastic restaurants and the culture of a beautiful city. Whether your looking for cuisine, culture or shopping, Hotel L’Abbaye is the perfect spot to start and end your day.

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Loved our stay! Staff were so friendly and helpful, rooms were very clean and comfortable. Great location to check out sites, shop, and access trains. 10/10 would recommend!

The property is quiet, extremely clean, and convenient to everything. The front desk staff on both check-in and check-out were very nice, helpful, and pleasant. We only stayed two nights, but when I come back to Lyon I will definitely book here.

I loved everything about this hotel! The staff was really nice!

Bonne première impression globale mais le frigo ne marchait presque pas donc après ouverture de la bouteille de champagne nous ne l avons pas consommé en accord avec la réceptionniste elle nous accorde un geste commercial qui au départ nous allions la régler mauvaise surprise la facture a été débitée plus l évier bouché pas possible de faire sa toilette correctement leur réponse à oui désolé Relationnel client pas à la hauteur et aucun geste commercial dommage car l établissement est beau et calme

Check in was great. Staff polite and helpful. Room was ok for one night stay. Room was clean over all with a few exceptions; hairball on carpet and few towels and some colour stains . Washroom had basic amenities. Expected a little more for the price.

The property is wonderful. The rooms are well appointed. The staff is wonderful and really helpful and kind. The location is wonderful. I think it’s unfortunate they charge extra for early check in when the room is available. The positives far outweigh the negative I noted above. I wouldn’t hesitate to stay again.