The hotel was responsive. When you first walk in, the small lobby is nice. However, once you get to the room, you start to notice how incredibly tiny the room is. Can barely walk around the bed in the room, the living space is hardly a sitting area wirh a small table. The TV is so outdated its not even a smart TV. Thats not even the real issue. Bathroom door was broken, sink was clogged, paint on walls was cracked, bed was so uncomfortable, it was like sleeping on rocks. We couldnt wait to leave. This place is a 2 star hotel on its best day. Definitely not for a small family. Maybe young couple.