The room was smelly, with a window next to a mountain/hill dump, and the breakfast was horrible.

Very friendly staff. Thank you!

فريق عمل متعاون

Excellent

Hotel simples, muito bem localizado e com todo conforto!! Excelente!!

Centrale

My stay at Rafi hotel in downtown Amman was ok. The first room I was given was unclean and had a flooded bathroom. The second day I was given a room in better condition. The breakfast is meagre but for most of the time I was there, I was the only guest at the property. I did not feel safe walking the area at night. Location is excellent for the theatre and visit to the citadel though.

Great value, decent breakfast, in crowded downtown area. Shower hot/cold mixer was not the best.

Traveled from Los Angeles to Amman for four nights. landed late night and reached the hotel just before 1AM. Service was great! Yusuf was very friendly and helpful during checkin and also during checkout when he ran downstairs to get me a taxi/cab and also negotiated the price for me. The location is perfect. Literally 3 minutes walk from the Roman Theatre and 20 minute walk to the Citadel. The room, at least the one I booked was small (compared to US standards but the same as the ones I had booked in Rome and Brussels so I guess not really a problem) but perfect for me as I had booked a two day tour so. Wasn’t in the room much but it was clean and everything was functional. I tried the breakfast on my last day; small selection but can’t complain, it was good. Overall, really enjoyed my stay would definitely recommend Rafi hotel and would absolutely stay there again. Only thing I would say is that I sent a few messages from Hotels.com (for airport shuttle and also for late checkin since the airline kept moving/delaying my flight) but never got a response. In the end, it didn’t matter…Hotels.com does mention that you can call their phone number which I didn’t :)

Other

It is a calm and clean place, my thanks to Alhaveth for his special help.

I stayed 3 nights in this nice Hotel, I really like that it was really close to the 2 main attractions in Amman, the Roman Theater and Amman Citadel, both with in 15 min walk. The premises were clean and the only thing that It can be improved is the breakfast. Staff is nice and welcoming!

Na

From the moment I arrived, the staff went above and beyond to ensure my stay was comfortable and enjoyable. They were friendly, professional, and always willing to assist with any request or question I had. The hotel's location is perfect for both leisure and business travelers. It's conveniently situated close to downtown making it easy to explore the area and get around. The surrounding neighborhood is vibrant and full of great dining, shopping, and entertainment options.

I had a very small budget for a 2-week stay in Amman, so I took a risk and booked at the Rafi Hotel. I'm glad that I did! The staff, especially, helped me to feel safe and at home even as a woman traveling alone. At this hotel, you don't need to worry about anyone coming into your room and possibly going through or moving your belongings. Because it's a budget hotel, housekeeping doesn't come into your room everyday to clean it. But you can request your room to be cleaned and you can always ask for clean towels. Breakfast includes a variety of bread, meat, cheeses, raw vegetables, tea and coffee. The hotel is really a great value for the price, and the staff are willing to help you with any problems that you have. One thing to note for travelers is that in Jordan people smoke indoors a lot. This was also true of the hotel, both in the lobby and in the rooms, which was very surprising to me as an American. If you want a non-smoking hotel, you will need to specifically seek that out in Jordan; it's not a given. But I would stay at the Rafi again!

I was greeted by the Desk Clerk in a very friendly manner and was shown to my room. The breakfast consisted of varied vegetables, boiled eggs, cheese, bread, cereal, orange juice and coffee.

Location was central & within walking distance to many tourist destinations. Restaurants, markets & shops are all closeby Staff were informative and helpful with arranging tours. Being on a main road, traffic noise only faded away after 9pm

Nice place for a 2 nights

The Rafi Hotel is an older hotel in the Downtown Amman Area; it is very clean and comfortable. The service and the attention was great. The hotel is situated approximately a 5 minute walk from the 2000-year old Roman Theater. There are shops and restaurants conveniently located nearby. The hotel is priced very reasonably. I will definitely stay there in the future.

The staff was very nice but the hotel is not worth the price I paid. There was no hot water, no proper heating/AC, and it was so noisy. They did change my room to a better one when I requested it.