Great customer service...Allita is amazing. The beds were comfortable and rooms are spacious.

Dirty bathroom broken tub ice cold water that smelled poorly not worth the money paid. Very dissatisfied with the conditions of the property. The only thing ok was the gym but most of the treadmill and elliptical were broken.

Rooms are outdated and does not feel clean. Shower has only lukewarm water. Drainage issues

The room floor was not clean, the shower did not have hot water and the water was white and felt dirty. Air-conditioning not serviced. At the restaurant service was horrible and very dirty, no one cares

Nice large rooms with decent wifi and breakfast. The rooms are a little run down with poor quality towels, no bath mat or laundry list. A little far from centre of town however you can easily get there with bajaj. Good shower pressure but poor hot water. They kept and looked after our bags whilst we went on our volcano tour.

The swimming pool is outdoor in the photo, but the actual pool has a roof. Swimming cap is required if you swim in the pool.

The bad: Check-in was confusing, the restaurant service was super slow, the hallway floors were filthy, the rooms usually didn't have hot water, the cleaning staff forgot to provide towels. The good: The staff were friendly and spoke decent English, the beds were comfortable, the swimming pool was large and the gym staff were helpful. Bottom Line: In Europe this would be a 2 star hotel that wouldn't be able to compete. It is, however, probably the best hotel in Mekele and lots of foreign tourists stay there.

Very nice hotel everything you need staff great too

a good all round hotel, reasonably priced, food of a good standard. Internet could be more reliable …. but then you need to remember where you are

This hotel is Clean and quiet and the breakfast is very good.

De service was uitmuntend, echter lieten de faciliteiten te wensen over. Het zwembad was vies en tevens gesloten, de inductie kookplaat in de keuken op onze familyroom lag in scherven. De kamer was bedoeld voor 6 personen echter was er maar slaapplek voor 4 personen. Wel was de kamer erg comfortabel en ruim opgezet. Een badkamer had een jacuzzi en douche met Turks stoombad en massagestralen, echter kwam er maar een dun straaltje water uit wat tevens koud was en de badkamer liep vol water na gebruik. Er hing later ook een rioollucht. Op de kleinere badkamer gaf de douche ook slechts een klein koud straaltje. Voor bijna €250 per nacht verwacht je op zijn minst warm water. Ontbijtbuffet was uitgebreid. De Spa was ook niet helemaal wat je ervan zou verwachten. Een massage werd gegeven in een klein hokje met tl-verlichting en een hoop herrie van de nabij geplaatste aggregator, niet echt ontspannend. Prijs kwaliteit is om bovengenoemde redenen wat mij betreft niet helemaal in verhouding. Had hogere verwachtingen van het hotel.

Take care to lock your room from the inside as all the room cards open any room! Swimming pool is closed.

Bathroom smelled of sewage and was insect infested, room was full of stains. Window was broken also. Not worth the price and certainly not 4 stars

Plus de 30 mns d attente pr avoir sa chambre alors qu il était plus de 17h. Moquette ds les chambres fatiguées. Petit déjeuner moyen. Je m attendais à mieux vu le prix de l hôtel. (En comparaison au prix moyen du pays)

In the centre of town. Had a good gym and pool. View from the room was good.

The best hotel in Mek'ele and one of the best in Ethiopia!!!!

Problems started at check in. We were only issued 1 key card per room. We had 3 people in a suite and 2 in a double room. This caused problems as we weren't on the same schedules. There was a problem with the hot water in the suite with the desk promising to send someone to the room to investigate which never happened. Towels were not replaced in a timely fashion, our last two days there was no shampoo in the in the shower. Bottom line we've stayed here previously and still really like the day to day staff but the management or lack of has ensured we will never do so again.

Bed was comfortable. Staff was friendly and nice. WiFi was pretty terrible because they don’t have a password on it and local residents just come to use it in the lobby.

Our bad experience started with the free shuttle: it was not waiting for us at the airport. We had to call the hotel and wait 30 min in the heat. The room is huge, but the bed is small. The shower was cold and the wi-fi was not connecting in our room (we had to sit in near the elevator to have some signal). The breakfast is for locals, except for the omelet.

Not good stay - dull hotel but I guess nota lot of choice in the area