8.4
매우 좋음
리뷰 5개
청결

9.2

편안함

10.0

서비스

9.2

실제 이용 고객 리뷰 Mantis EPIC Hotel & Suites

페이지당 리뷰 수
20
40
상위 리뷰
Bethany
icon-여가 친구와 함께
여가 친구와 함께
2.0
/10
135주 전에 리뷰함

Expedia Group verified review

My safe was opened. Another person in our party left money and was robbed. The supper buffet was extremely overpriced and terrible. Power outages and wifi unreliable in the night.
Jill
icon-친구와 함께
친구와 함께
10.0
/10
359주 전에 리뷰함

Hotels.com verified review

My curiosity was piqued when I read stellar reviews of EPIC Hotel and Suites on a FB Group called “Expats in Kigali”. Knowing that I was returning to Rwanda for a Rwandese wedding and would have a few additional days to head to the northeastern corner of the country, I booked a room for myself and my friend, and off we went. Much to our mutual surprise, we entered a truly delightful respite- with perhaps the best bed I have ever slept on, exceptional management (with a special shout out to Mr. Sandeep Moorjani, the Food and Beverage Manager, who was EXCEPTIONALLY helpful, attentive, friendly without being intrusive, and solicitous. All he wanted was an ultra-satisfied customer and talk about aiming to please!!! If he wasn’t trained in a Swiss hotel management school, it must have been somewhere just as outstanding.) My friend and I had spent the preceding night within Akagera National Park (no other lodging names to be specified within this review, though p.m. me if you want a FABULOUS recommendation!!) I cannot begin to describe how AMAZING it was to have a/c and unforgettable water pressure for the shower at EPIC. We felt dusty and dirty and it was super relaxing to get all cleaned up there. My room was quite spacious, and came with two bottles of complimentary water and fabulously plush cotton towels. Apparently, there was a directory with numbers to reach reception, etc., but I didn’t use it. No space left here to expand except... GO!! GO!!
자세히 읽기
David
10.0
/10
371주 전에 리뷰함

Hotels.com verified review

Great hotel and great staff. The staff is very attentive to your needs. Food was great. Sandeep goes above and beyond.
모든 상위 리뷰를 확인하셨습니다.
페이지당 리뷰 수
20
40

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