Lousy internet. Lousy breakfast. Rooms well-designed but not kept up (light bulbs burnt out). Good chef in main restaurant. Hall lighting is poor.

I had a quick business trip to Chimoio and selected the Hotel because I had hoped to accomplish some work. On arrival the internet was not working and then when I was finally able to connect it was very slow. The rooms also do not have adequate outlets and when I asked reception for help with a plug adapter the attendant opened a drawer - looked in it - and shrugged his shoulders and said he did not have one. Not the best customer service!

I visited with my family (wife and 3 children) for 2 nights in January, 2019. The hotel is clean, with comfortable beds, a nice pool and functional internet. The place seems better set up for business travelers than families with children, as they have a strict 'no more than 2 people in a room' policy. The hotel was unable to provide an extra bed for my children, and initially were going to charge me for a third room to accommodate the third child. Other than that, it was a nice stay.

I stay at Castelo Branco a couple of times a year. The rooms are very large and comfortable and they have reliable internet and air conditioning. The grounds are lovely and there's a restaurant on the premises, which is convenient for busy business trips. I've run out of things (toilet paper, soap) a few times and it's taken longer than I felt it should to get a response when I've asked for them to be replenished, but the cleaning and restaurant staff are very nice. I'd recommend this place.

Excellent breakfast, great rooms, great staff, no restaurant though, free sodas and water in your room