Overall, good hotel and satisfied about ky experience in staying but this time, we had a broken hair dryer but their response is very poor as like not trying to understand guest situation and low service mind except this point , good breakfast and clean beds.

Extremely Friendly and helpful staff. Excellent customer service. Comfortable bed. Prime location, walking distance to restaurants and shops.

Very good

Tres bel hotel avec une assitance particulière

Elevators are too slow and not synchronized ??

great room, carpets are outdated. there was a bad bathroom smell the whole stay. Same problem was with my mom's room after we departure. The management was not able to help or accommodate.

Best

The hotel itself was overall nice, but I’m giving 3 stars due to the poor bell desk service. I arrived around 3 AM and departed around 1 AM, yet on both occasions there was no assistance available with my luggage. For a hotel of this level, I expected 24/7 service or at least support during these critical hours. I strongly recommend the hotel review its bell desk coverage especially during summer months since many flights from the U.S. and Europe are scheduled to arrive and depart during early morning hours in Armenia. With a bit more attention to guest needs during off-peak times, this could be a 5-star stay.

The hotel itself was overall nice, but I’m giving 3 stars due to the poor bell desk service. I arrived around 3 AM and departed around 1 AM, yet on both occasions there was no assistance available with my luggage. For a hotel of this level, I expected 24/7 service or at least support during these critical hours. I strongly recommend the hotel review its bell desk coverage especially during summer months since many flights from the U.S. and Europe are scheduled to arrive and depart during early morning hours in Armenia. With a bit more attention to guest needs during off-peak times, this could be a 5-star stay.

The best in customer service The whole crew

Super zentral gelegenes Hotel, sehr freundliches & hilfsbereites Personal, Zimmer war prima ausgestattet, geräumig und ruhig. Gerne wieder!

Perfekt location, nice staff

Amazing experience. Staff is very friendly

Great location

Very clean good service easy parking I am happy staying at Ramada for my vacation

Overall,very good. Great location.

Best place to stay in the city. As handy as it gets.

Amazing

Sehr gut gelegen. Sehr hilfsbereite Mitarbeiter, ausgezeichnetes Frühstücksbuffet. Großes Zimmer mit Balkon. Einziger Nachteil man kann Wein nur Flaschenweise kaufen nicht per Glas. Komme nächstes Jahr wieder.

Good location Clean New