Great place to stay

Perfect location! If you’re looking to explore and experience the culture this is the place!! Owner was exceptional and genuinely kind. Breakfast was cooked at your convenience. Any transportation needed what’s set up by hotel. We had absolutely no stress and free to visit the ruins as many times as we wanted sometimes we were the only ones there perfect experience.

La posizione è ottima: è vicinissima all'area archeologica e ai due musei. Pedro, il gestore, è gentile e disponibile. La camera è freddissima e non ha il riscaldamento

Great location to visit the archaeological site and museums. The staff (Pedro) super nice and welcoming

La mejor ubicación de Tiawanaku, frente a las famosas ruinas que transforman este lugar en el principal destino de turismo cultural de Bolivia. La atención excelente y compensa con creces algunas pequeñas deficiencias. La ducha funciona bien y hay esmero por ayudar. El desayuno bueno, con fruta y huevos revueltos. Merece estar lleno de gente !

Excellent customer service! We did some research about the area and knew it would be cold at night with limited heat, so we packed accordingly. Rooms were clean and the breakfast was great! We liked the fact that we had a safe place to stay without having to rush the trip and try to see everything in one day. Did Tiwanaku and museums on day one and Puma Punku on day two. We walked around and ate at a restaurant in town, great food and the locals were very friendly. We speak no spanish but had no issues.

Juste en face du site archéologique : très pratique!

Stellar customer service is the hallmark of this property. Pablo, the owner’s nephew was the hotel manager and he went above and beyond to make sure we were happy. We were one of two guest rooms booked during this off season, and when I inquired about where we could find dinner, he said they could prepare some for us and what time would we like to eat? We were the only ones eating, yet he made sure he turned on the music for atmosphere. The breakfast (included with your room) was delicious. The hotel itself is situated closest to Tiwanaku and rooms with views of the monument are recommended. Pablo arranged for us to meet an English-speaking guide at Tiwanaku (make sure you book in advance as there are only 3 English speakers right now). When the time came to leave , we asked about a taxi to La Paz and Pablo offered to take us himself! Couldn’t ask for better customer service! Thank you so much, We highly recommend!

Saimos de La Paz, de carro alugado, na hora do almoço para visitar as ruinas de Tiwanaco, e com receito de pegar a estrada a noite, dormimos no Hotel Akapana. O hotel é muito simples e sem manutenção, mas tivemos banho quente, cama e um muito simples mas bom café da manhã, sem TV no quarto. Outro problema, a cidade nao rem resraurantes a noite, e acabamos ficando sem jantar.

Conveniently located for a visit to the Tiwanaku ruins (next door), this hotel makes an ok stop after crossing the border from Peru at Desaguadero. It bills itself as '4-star', but it's not really. Spacious hotel has seen better days and feels a bit neglected inside. Very friendly and helpful staff, and a decent meal was provided (although the restaurant was not open). Secure parking was a plus. Bed was completely knackered and felt like most of the springs had collapsed. Water warmish-hot after about 5 mins of running the tap. Good wifi was a suprise.

Die Lage zur der Ausgrabungsstätte ist ideal Das Personal spricht englisch. Die Sauberkeit ist akzeptabel. Es gibt einen kostenlosen, sicheren Parkplatz Das war‘s schon zum Positiven. Die Matratzen sind eine Zumutung. Man spürt nicht nur jede einzelne Feder, nein sie tun weh! Das Angebot im Ort ist nicht groß. Wahrscheinlich ist dieses Hotel schon eins der Guten.

Equipe do hotel muito atenciosa e solicita

The hotel was next to the Tiwanaku archaeological site and therefore a perfect place to stay. Friendly host, warm water. Rooms were clean.

Emplacement enviable, juste en face du site archéologique et des musées. Chauffage souhaité lors des grands froids. Personnel très sympathique et serviable.

This property advised as a 4 star hotel. The rooms are cold, no heat. Uncomfortable bed, no tv, old furniture, not even hangers for your clothes. Expedia overcharges for the room, saying that the hotel is fully booked. I think I was the only guest, haven't seen anyone else. In the future I will avoid using Expedia because they always overcharge for hotel rooms.

We showed up at 4pm and the hotel was completely closed. After ten minutes of knocking and calling, a painter came down and gave me a phone number to call. It was disconnected. We left. We are not being charged for this, right?

The staff was excellent and went out of their way to make sure everything was fine The property was located at the best location for visiting Puma Punku and Tiwanaku. Heating could be better.

Wonderful views of the ruins and very helpful courteous staff/owners! Its the best place to stay i the town!

37 degrees out and no heat. Our room was filthy. Garbage left in room from previous guest. No staff in hotel after 10pm, lights turned out in hallways,etc. very flimsy door, and people knew which rooms were occupied because other rooms had keys in keyhole. Felt unsafe. The heat was the biggest problem though. Froze to death

Mediocre y mucho frio, sin calefacción, desayuno pobre