It was the most wonderful, relaxing hotel to stay in, so tranquil. Very attentive staff, wonderful breakfast and excellent location. Highly recommend

El hotel es verdaderamente encantador. Las instalaciones son impecables, cómodas y muy acogedoras. Destaca especialmente la amabilidad y atención del personal, quienes hacen que la estancia sea aún más agradable. El desayuno es delicioso y de excelente calidad. Las amenidades están muy bien cuidadas y la alberca, rodeada de un hermoso jardín, crea un ambiente relajante y elegante. Además, la ropa de cama es de gran calidad y muy confortable. Sin duda, es un lugar hermoso al que me gustaría regresar.

I had an absolutely wonderful stay at Castel Hörtenberg in Bolzano. The location is truly perfect—peaceful and tucked away, yet just a short walk to the heart of the city, making it ideal for exploring while still feeling like a private retreat. The entire hotel is immaculate. Every space, from the rooms to the common areas, is spotless and beautifully maintained, creating a luxurious and relaxing atmosphere. What truly sets this hotel apart, though, is the staff. They are kind, professional, and incredibly accommodating—always going above and beyond to ensure every detail of your stay is perfect. Overall, Castel Hörtenberg delivers a flawless blend of elegance, comfort, and warm hospitality. It’s the kind of place that turns a trip into an experience—and one I would return to without hesitation.

This property is absolutely amazing! It is beautifully appointed & within walking distance to everything in Bolzano. The staff is what really elevates this property, as they go above and beyond to make sure everything is as expected! Davide & Ryan take exceptional pride in their roles and their level of service is unparalleled!

Gutes Frühstück, sauberes Zimmer, nettes Personal.

Ficamos hospedados no Castel Hörtenberg por quatro noites, viajando em casal, e tivemos uma experiência muito boa no geral. O grande destaque da nossa estadia foi, sem dúvida, o atendimento. Gostaria de fazer um agradecimento especial ao Hanza, que é simplesmente fenomenal: extremamente simpático, prestativo e atencioso. Ele realmente fez a diferença na nossa hospedagem e tornou a experiência ainda mais especial. O restaurante do hotel também nos surpreendeu positivamente. Provamos ali a melhor manteiga que já comemos e o tagliatelle al tartufo estava simplesmente extraordinário — provavelmente o melhor que já experimentamos. Também gostaríamos de mencionar a Saner (peço desculpas se não estiver escrevendo corretamente o nome) e as meninas do café da manhã, sempre muito gentis e atenciosas. Como ponto de melhoria, sentimos falta de ar-condicionado no quarto. Havia apenas calefação, o que nos obrigou a abrir as janelas para ajustar a temperatura, e com isso acabamos perdendo parte do silêncio e da tranquilidade do ambiente. Além disso, havia uma pilastra no meio do quarto que acabou causando um pequeno acidente — bati a cabeça e cheguei a ferir a testa. Apesar desses pontos, tivemos uma estadia muito agradável. O hotel é bonito, bem localizado e conta com uma equipe excepcional.

Absolutely perfect every detail was perfect staff so accommodating Ryan our bartender was exceptional!! Perfect location easy parking. Could not ask for anything better

Nice property, friendly staff.

Fantastic hotel - facilities, staff, food, location

Was the most amazing hotel we’ve been to. The staff always went above and beyond to meet our needs

Beautiful accommodations, wonderful staff. Clean and safe

Very helpful staff. Unique hotel with a great history. Nice spa. Great location.

Excellent property and superior service

Beautiful location , fantastic staff. Great breakfast and facilities were outstanding . Room was exceptional Well worth the price

Service and service were impeccable. Every detail was considered. The spa experience was wonderful. The property and grounds were beautiful. Highly recommend a stay here.

Lovely place, would definitely stay again

Amazing stay!! Staff is kind, professional and accommodating! The property itself is stunning and very clean. Will only ever stay here when back in Bolzano!

It’s beautiful, hospitality is excellent.

Hotel incrível, um verdadeiro castelo. Apartamento grande, moderno e bem equipado. Atendimento gentil e atencioso. A hospedagem proporciona uma experiência de luxo e diferenciada.

Super gelegen und luxuriös