Would be good if you could change the signage to read Melbourne Kew Central Apartment instead of the previous name.

Everything worked as expected

Very helpful manager, Quiet and large room with comfortable bed More than met our needs

The room was okay, the front door was beat up and inside. There was a really funky smell like a mixture of cigarettes and mould. The air-conditioner was really dirty. The wash basin in the bathroom was all cracked. But the location to Kew and the Bend was fantastic, the place was really quiet and relaxing. For the price we paid it was great value for money.

Close to the shops and bus/tram stations. The unit needed a good clean and make over. Microwave was dirty and covered with splattered food. Coffee cups were dirty with coffee rings on the inside, cutlery was dirty, we had to wash everything before we used it. Bathroom top bench was dirty, paint all chipping off, shower over bath sprayed water all over the floor. TV didn't work, emailed management about this and anoher issue and did not get a reply. No wifi. Dust all over the chair legs and carpets and power points. Very overpriced for the 3 nights for what we got.

Clean room, shops nearby. Would stay again.

Very dirty, bathroom walls had marks not cleaned, room was terribly dusty, TV was not working. Unpleasant smell in the room, floors look like they have never seen a vacuum since it was built. Quilt and the pillows were dirty, the milk in the fridge was off. They ask for a photo of the credit card for late check ins which is a worry. A/C was noisy, the wardrobe doors were about to collapse. Never again!!

Good enough for a brief overnight stop in Melbourne

Was as good as one can expect for a budget room. The room was clean and tidy, though showing its agein wear and tear. Biggest improvement is for better signage as to which reception is used, with more pronounced signage with phone number to ring for signing in at beginning of stay

After hours checkin was smooth. Room was clean upon arrival. And easy checkout.

Good amenities and location near restaurants

Just not a nice room ... no wifi and very poor reception on the telephone. The room was never cleaned and it was quite dirty. I would not advise anyone to stay there.

Check in easy , room was very clean . Much as expected

Good location, near trams and buses. Self check-in was ok once I figured out the correct keypad. Room was ok. Comfortable bed and plenty of space. Parking was available. The property is starting to look a bit tired, but still quite adequate.

No staff. Rooms are dated. Door handle barley holding on. Bathroom in major need of a renovation. Felt like I was staying in an abandoned building.

I originally booked four nights and paid online to Wotif. I advised I would only be saying two nights, commencing 21/11/2025. When I booked, one of the front office team members said I would be refunded for the other two nights. Even after a reminder, the refund was not paid. Very poor service from Kew Apartments and Wotif

Quite

All ok. good bed with clean bedding, lots of space.

Altho comfortable and quiet, there was debris (dried fruit) on the carpet and hairs in the shower recess and stains on the comforter. There were also very few tea bags in the tea box. There also wasn’t a screen on the window so bugs flew in if I opened it!

Room is older but has the necessary items. The window in my room did not close fully and hence on cold windy days my room was very cold. Aircon of course could fix, but I prefer not to use aircon. Staff were nice if you could find them. There is a reception desk but it is NEVER manned. You have to ring a phone number. There is no Internet access, which I did not know when I booked. The bathroom has a shower over the bath. Bath and basin do not have plugs, so you can’t use them. Shower fortunately has a handle to assist safety as you step out of the bath onto slippery tiles. You can’t step onto bath mat because it has to be out of the range of the shower water. The shower screen does not stop water hitting the floor. There is plenty of parking, including undercover. But if it rains you have to park your car in a spot that drains, or you get wet shoes. The walk to the car park is not covered. I was there two weeks and at my request the room was not serviced. But I was able to ask for and get extra tea, coffee, toilet rolls etc. Staff definitely tried to help provided you could find them. All in all, not perfect but certainly in a convenient location with food, supermarkets etc all readily within walking distance.