The hotel is nice and clean. However, the surroundings (the locality) are very dirty. We had an awkward experience during check in; the receptionist asked for a deposit of SR 200 for our prepaid room. There's no such information at the time of booking. We have been to many hotels in many countries, never faced this type of situation. The price appears to be a bit higher based on the surrounding locations.

Closer to shopping and old town and goidcstaff

It was great

It's in an area of Saudi heritage which has tourism attractions.

This hotel experience was a very good one. We only had minor problems such as thick pillows and a noisy AC on our first night. However, the staff went the extra mile to help us. They changed us the room and provided better pillows. Another issue not related to the hotel were other noisy guests arriving late at night and speaking very loud in the hallways.