The customer service was great, very kind and helpful. breakfast staff was very kind as well and was keeping everything stocked. the cleanliness of our room left a lot to be desired. There was a lot of hair in the bathroom and the floor was very sticky. I felt bad to ask someone to come clean as we already had to ask for extra blankets for the pull out couch. Other than that, we enjoyed our stay, the staff was great and made our stay enjoyable