To bad WIFI

Frühstücksbuffet ließ keine Wünsche offen. Zimmer waren in Ordnung. Der Pool auf dem Dach zwar nicht zu groß, man könnte aber schwimmen. Das Fitness Center wäre lt Hotel Rezeption auch frei gewesen, nach Anmeldung, da waren wir aber nicht. Wir würden das Hotel jederzeit wieder nehmen.

Great that the hotel was right next to the shopping centre, felt really nice and safe as you didn't need to leave the complex.

Room was really nice, the hand wash and soap smelt really nice, I wished I had taken them home with me. Room was quiet and bed was comfortable

X

Had a very nice stay at Trademark.. Very expensive hotell in Kenya but good location at Village Market mall with a lot of restaurants and shopping. Nice pool area on the roof top and very freindly staff..

Always love to staying at the Trademark! So convenient. Excellent food choices right at Village Market.

Everything was good as alwys. the staff is ine reason to stay ther. But,this time it was a mayor problem, the phone in room 830 didnt work... Best Richard Ohlson

Amazing staff, great location.

Friendly staff, clean rooms, great location, secure, good amenities.

Clean room, excellent amenities and location to many shops and restaurants. Staff was always polite and wanting to help.

Clean rooms … nice bar/lounge on top floor.

Friendly and serviceminded staff. Nice rooms, a very good breakfast and a fantastic gym

It’s a good hotel, can be cleaner

The hotel is in a good location. The smaller rooms are made such that the shower is in the same room as the bedroom. While this might or might not be your preference, the problem is that when there is a bad smell from the drain (which was the case in our room) it seeps into the whole room. Not very comfortable, in other words.

It was my worst check-in ever due to some misunderstanding, confusion, and a hostile front desk woman. After 1.5 hours, a wonderful person sorted things out and checked me in. From there on it was a wonderful stay. All other staff (including guest relations managers) I encountered were friendly and warm.

Høj kvalitet. Daglig rengøring. Gode faciliteter, herunder først og fremmest adgang til et meget veludstyret gym.

Thoughtful staff, great location, amazing restaurants. Would definitely stay again.

The staff was excellent

They switched me to a different hotel (supposedly an upgrade) without informing me. The "upgrade" room was in a sub-basement with no view, and I had to carry my bags up from the sub-basement up the stairs. The restaurants and bar were overpriced and had poor service.