Staying was amazing. Staff went above and beyond to ensure we had a great staying. Food was superb! The decor was exquisitely beautiful. I’d recommend the incorporation of a spa or gym so guests could extend the staying and enjoy the hotel premises.

El Servicio en general bueno. El personal muy amable.

Beautiful property. Staff was lovely and service was excellent

We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon.

The staff was incredible. I have never experinced such great service. We were truly treated like royalty during our stay.

Everything was absolutely amazing except the food. It was so sad because the hotel had all the resources and in a town full of fresh produce. We've been in Ecuador for nearly 3 weeks and this was the worst meal.

Las instalaciones muy bonitas, la comida estuvo deliciosa y la atención del personal excelente

This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend!

Great 4 day couples trip. Restaurant is excellent the place is immaculate. Definitely worth the trip

Todo estuvo muy bien, sin embargo dos cosas tal vez se podrían mejorar: el hotel no tiene parqueadero, por lo que podrían conseguir alguno cerca para los clientes. Otra cosa fue un poco el ruido en mi habitación que daba a la calle que es bastante transitada.

Unbelievably beautiful art hotel. The service was impeccable and a three course breakfast was included in our stay. Also included was a plethora of high-quality snacks in the room. I’m a very seasoned traveller and it was one of the most beautiful boutique hotels I’ve stayed at. The price was extremely low for such an experience. I don’t understand how anyone could rate this as less than a perfect stay.

Un hotel increíble con un servicio de primera , el desayuno espectacular , súper recomendable. Muchas gracias por todo

The hotel was beautiful and the service was excellent. My only complaint is the rooms are tiny and we had a room with no windows with zero ventilation. At night the room was very hot and uncomfortable to sleep. I had to open the door to the hallway to get any fresh air in the room and cool it down a little. Besides that, the staff was excellent and helpful. Probably would not stay here again unless I had a room with a window or balcony.

Muy buen servicio

Very nice hotel

Best hotel and worth the money. The staff, the property and the rooms are fantastic.

We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy.

Juste parfait, le personnel est très professionnel et très agréable, cadre d’exception, très bon emplacement, excellente literie, cocooning. Très calme dans les chambres, un lieu d’exception. Merci à tous pour ce merveilleux moment.

Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel.

Beautiful hotel, wonderful staff and the chef is excellent. There was always an amazing sweet treat waiting for me upon my return in the afternoon. I travel for a living and this chef stands out above and beyond.