8.6
매우 좋음
리뷰 588개
청결

9.2

편안함

8.6

서비스

8.8

실제 이용 고객 리뷰 Palazzo Firenze

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
icon-
8.0
/10
168주 전에 리뷰함

Hotels.com verified review

대체로 좋은 호텔입니다. 다만 주변환경이 좋지않고 호텔 창문은 방음이 되지않아 차량소음으로 인하여 많은 불편함을 느낄 수 있습니다.
Mats Arent
icon-파트너와 함께
파트너와 함께
8.0
/10
13주 전에 리뷰함

Hotels.com verified review

As a diabetic and vegetarian, the selection at breakfast was too limited. We assumed the hotel was non-smoking, but the smell of smoke was noticeable in the hallway and sometimes also in the room.
Andrew
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Yes
juan martin
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

Todo de 10. Instalaciones, personal , desayuno, limpieza y ubicación ! Súper recomendable.
Ian
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

great hotel - super clean and new - brilliant front of house team
David Christopher
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Very nice room with plenty of space. Cleaning was great , staff were helpful and attentive.
Youssef
icon-파트너와 함께
파트너와 함께
4.0
/10
17주 전에 리뷰함

Expedia Group verified review

Hôtel on travaux quartier très dangereux et salle Personnelle donne aucune information mauvaise accueil Hotel à éviter
YANNICK
icon-파트너와 함께
파트너와 함께
4.0
/10
18주 전에 리뷰함

Hotels.com verified review

Chambre 409 plus d'eau chaude des le matin pour la douche. Petit déjeuner top avec un grand buffet chaud froid
Elizabeth
icon-
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

I have very mixed opinions on this hotel. Some things were great : Location less than 4 min walk from the train station. Close to many areas and only 30 mins walk to port. Room size was comfortable for one person. Shower was excellent with lovely toiletries. You have lots of options at breakfast. Food is of a high quality and staff welcoming and helpful. The following would have made my stay more comfortable given I was there for 4 nights One complementary bottle of water Access to coffee / tea making facilities in room or reception Wine available in minibar Tissues available in bathroom However my main complaint was the heat. The room was extremely warm. You can’t control the temperature well in your own room. I woke up a lot due to being too hot. It was too noisy to keep my window open as I was overlooking a busy street. I did open it periodically. I enjoyed my stay here and while I have listed 4 small suggested changes my main reason for not giving 5 stars is the room temperature.
자세히 읽기
Beth
2.0
/10
19주 전에 리뷰함

Hotels.com verified review

WORST HOTEL WE HAVE EVER STAYED AT. TERRIBLE STAFF. NO WIFI. NO AIR CON. NO SOUNDPROOF ROOMS
Ali Serhat
icon-파트너와 함께
파트너와 함께
6.0
/10
21주 전에 리뷰함

Hotels.com verified review

oda iyi ama AC çalışmıyor, resepsiyonistlerin hepsi aşırı kaba, kahvaltı standart; her gün aynı şeyler çıkıyor, otelin çevresi hiç güvenli değil; hırsızlık olayları oldu, otel merkeze uzak, sadece ana tren istasyonuna yakın olması avantaj
Richard
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

The room was clean and the staff friendly and helpful. The breakfast was plentiful. Some small downsides. There was very little storage space in the rooms, so we had to live out of suitcases. There were several small steps along the corridors, making it hard for the mobility impaired. The location is mixed. It is close to the station, metro and buses, which is good. There are plenty of good restaurants nearby (which is fortunate as there is no restaurant in the hotel beyond the breakfast room.) The main streets seem basically safe enough (although we had to stop a pickpocketer stealing from our backpack outside the hotel) but the side streets felt dubious. None of this detracted from a good stay.
자세히 읽기
Robert
icon-
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

The staff were very friendly & helped make my staff a hassle free affair. The Breakfast was 1st Class, great fresh food & plentiful.
cedric
icon-파트너와 함께
파트너와 함께
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

Hôtel propre, agréable. Personnel accueillant. Petit déjeuner satisfaisant ( large choix). L’hôtel dénote avec le quartier mais très bien situé pour visiter Naples et à proximité des transports en commun et de la gare centrale.
Roberto
icon-출장
출장
8.0
/10
25주 전에 리뷰함

Hotels.com verified review

Colazione ottima e camera confortevole. Purtroppo rumorosa per via della strada sottostante
Andrea
icon-파트너와 함께
파트너와 함께
8.0
/10
26주 전에 리뷰함

Hotels.com verified review

La camera era tutto sommato pulita, anche se forse avrei messo più cura su alcuni piccoli dettagli. Colazione varia e ben esposta. Personale molto educato e disponibile.
URS BRUNO
icon-
8.0
/10
27주 전에 리뷰함

Hotels.com verified review

Nice, clean room with a comfortable bed. Big bathroom with comfortable showee well equipped with olive oil products.
Jie
icon-파트너와 함께
파트너와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Yes
ELIZABETH
icon-여가
여가
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Helpful friendly staff. Breakfast was excellent with many choices. Beautiful hotel and convenient to much of the city.
philomena
8.0
/10
30주 전에 리뷰함

Expedia Group verified review

Room spotless. Reception very helpful
페이지당 리뷰 수
20
40

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