The rooms were cleaned, and the staff were excellent. Everyone was willing to help. The only issue I noticed was noise due to lots of weddings that were ongoing at the property. There should be a way to have people having ceremonies and weddings in separate locations from the guests staying at the hotel.
I used the SPA; the lady was very professional, and the room was cleaned.
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Angela Driver -
친구 및 가족 가족 휴가
8.0
/10
18주 전에 리뷰함
Hotels.com verified review
Beautiful clean room. Comfortable bed and pillows. Delicious buffet breakfast with real coffee included!
Hotels.com website mentioned a playground for kids but there wasn’t one… although they did have a Bouncing Castle on the Saturday which my son loved.
The pool and pool area is lovely. The hot stone massage was awesome!! Loved it.
Overall, a fabulous stay and we will definitely be back.
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Emmanuel
4.0
/10
21주 전에 리뷰함
Expedia Group verified review
Very untrained and unhelpful, Rey disrespectful and illmanared
Boubacar
10.0
/10
23주 전에 리뷰함
Expedia Group verified review
Patrick at the reception was good. The rooms are cleaned and the maintenance team is great
Deusdedit
가족 휴가
6.0
/10
27주 전에 리뷰함
Expedia Group verified review
Checkin is 2-3pm, not 11am as per Expedia. Too conservative on resources, water dispensers are switched off, a/c is off in some rooms like gym, bathrooms didn’t smell good or fresh, etc Price was decent though considering alternatives.
Thierno
10.0
/10
31주 전에 리뷰함
Hotels.com verified review
I have tried several hotels in Kampala and this one is the very best , perhaps being outside of Nakasero where my workplace is, made it a bit unappealing but the overall hospitality experience is excellent. Kudos to Angela at reception ...
Harold
친구 및 가족 가족 휴가
10.0
/10
31주 전에 리뷰함
Hotels.com verified review
Very nice breakfast was 10 outta 10 compared to most hotels I’ve stayed at all over world
Emmanuel Magoola
10.0
/10
37주 전에 리뷰함
Expedia Group verified review
Friendly stuff, very clean and nice food delivered on time
Jamilah
여가 아이와 함께
10.0
/10
40주 전에 리뷰함
Expedia Group verified review
Cleanliness, wonderful staff more so Madina and Stephen were very caring during breakfast
Quiet environment and in a wonderful location. I will come back to stay at this facility next time i visit Uganda.
Boubacar
10.0
/10
40주 전에 리뷰함
Expedia Group verified review
The room is excellent
Boubacar
10.0
/10
40주 전에 리뷰함
Expedia Group verified review
Excellent location. The phone in my room wasn't working but overall stay was good
Joseph
비즈니스 및 여가
10.0
/10
44주 전에 리뷰함
Expedia Group verified review
The team at the residence were brilliant.
Solome
여가 아이와 함께
10.0
/10
44주 전에 리뷰함
Expedia Group verified review
Clean and great service
Kwabena
출장
10.0
/10
54주 전에 리뷰함
Hotels.com verified review
The room was extremely clear.
Wesley
여가
10.0
/10
60주 전에 리뷰함
Expedia Group verified review
It is a very fine hotel 5 stars
Patience
여가 가족 휴가
8.0
/10
65주 전에 리뷰함
Expedia Group verified review
Overall it was a good and very comfortable stay. Breakfast was not the best but it was okayish
Presley
파트너와 함께
10.0
/10
74주 전에 리뷰함
Hotels.com verified review
It was really nice, very clean & i would highly recommend it 👌