A drinking glass had food on it, the ice bucket tray had dry food on it also. The bathroom mirror had smear stains and the tissue holder was empty. I was locked out of my room and made 3 trips back downstairs for a new key while carrying my food. There was no empathy from the front desk clerk. She was conversing with the breakfast lady and was not at her desk. I waited several minutes for her to return. Not a pleasant experience. Extremely disappointing for $160 a night.