Tinha tudo pra levar 5 estrelas, dizer que é perfeito mas infelizmente nao posso. Sou do turismo, viajo o mundo todo (comentei com o sr que me atendeu) mas o que fizeram foi comigo foi total desrespeitoso! Devido a isso nao recomendo e nao volto a esse lindo hotel. Quando cheguei, o sr da recepção informou o horário do café da manhã, 8h e me perguntou se precisaria de cafe mais cedo pois muitos passeios começam cedo. Agradeci e pedi que o ele pudesse oferecer, afinal cafe as 8h e eu sairia as 7h. Ele me ofereceu um bolinho com cafe; achei simpático. Porem qual foi minha surpresa quando fui tomar cafe no dia seguinte e apos uns 3 minutos, por volta de 7:10h, chegaram 3 homens (de língua espanhola) e simplesmente a eles foi entregue cafe COMPLETO! RIDÍCULO E ABSURDO. Qual o motivo da diferença? Se acaso reservaram antes, também o fiz. Pra piorar a situação no 3o dia avisei antecipadamente que sairia novamente cedo, 7:15h. O sr se fez de morto quando cheguei na recepção, tive que pedir ao menos uma xícara de café. Enquanto isso, ele atendia uma senhora e depois chegou outra e um senhor (língua espanhola): a eles foi entregue um café COMPLETO. Diante disso tive que "me humilhar" solicitando ao menos ovos mexidos e assim ele me entregou o mesmo que os demais. No último dia, mesmo informando que sairia as 7h, nem se quer me ofereceram nada. Novamente "mendiguei" ao menos uma xícara de café. Minha reserva era com café; se a todos abriram exceção, porque a mim teve essa diferença??

The staff went out of their way to make my stay a five-star experience. They took care of every need with exceptional speed and a wonderful attitude. The room was quaint if small, and breakfast every morning was delicious. No complaints!

Super friendly and helpful staff. Tasty breakfast, a lovely large suite room (which was more than we'd booked), and a convenient, safe, quiet stay.

Beautiful building and friendly staff

Las fotos que se publican no reflejan la realidad

would give this place more stars if I could. Villa De Sant is truly an amazing and incredibly comfortable hotel with a really cool vibe and beautiful artwork throughout the space. From the moment you walk in, it feels welcoming and relaxing. The best part of the experience has been Freddy at the front desk. He is honestly one of the sweetest and kindest people and easily the best front desk staff member l've ever experienced at any hotel. He goes far above and beyond what is normally expected, always being warm, helpful, and genuinely caring about guests. He really makes you feel at home and taken care of and even checked on me when I was away on a group tour before returning back here. They make your breakfast fresh every morning and it's excellent, with good, strong coffee to get your day started haha. Everyone who works here is just so kind and welcoming, and the whole team creates an atmosphere that feels more like family than a hotel. The evening manager is just as warm and charming as Freddy and always helpful. Everyone here has a smile whenever you see them and check on you to make sure everything is good. Highly recommend staying here if you want a comfortable place with a great atmosphere and truly wonderful people. Centrally located, super easy walk to the Mercado Artesanal and really cheap to Uber everywhere else.

I would give this place more stars if I could. Villa De Sant is truly an amazing and incredibly comfortable hotel with a really cool vibe and beautiful artwork throughout the space. From the moment you walk in, it feels welcoming and relaxing. The best part of the experience has been Freddy at the front desk. He is honestly one of the sweetest and kindest people and easily the best front desk staff member I’ve ever experienced at any hotel. He goes far above and beyond what is normally expected, always being warm, helpful, and genuinely caring about guests. He really makes you feel at home and taken care of. They make your breakfast fresh every morning and it’s excellent, with good, strong coffee to get your day started haha. Everyone who works here is just so kind and welcoming, and the whole team creates an atmosphere that feels more like family than a hotel. Highly recommend staying here if you want a comfortable place with a great atmosphere and truly wonderful people. Super easy walk to the Mercado Artesanal and really cheap to Uber everywhere else.

Si un desayuno al gusto cocinado por Fredy siempre muy servicial

Se me contactó de manera previa a mi check-in para informarme que la habitación estaba lista, lo cual me parece un buen detalle. La atención ofrecida por Yadira (en especial), Diego, Freddy y Osvaldo fue muy atenta. El hotel, en general, estuvo bonito. Me gustó mucho su zona verde. Ofrecen traslados desde y hacia el aeropuerto. El desayuno estuvo muy bien. Como oportunidades: 1. El piso de madera suena mucho. 2. Las horas a partir de las cuales se sirve el desayuno -a mi criterio- no están adaptadas a la agenda de un turista. Pagué por 6 noches y solo tomé dos desayunos, pues se sirven a partir de las 8:00 am y tenía tours contratados que me obligaban a salir temprano.

Excelente atención por parte de todos! Son súper amables, te ayudan y asisten en cualquier situación. Sin pensarlo me volvería a hospedar en este hotel. El mercado de artesanías queda muy cerca y el centro histórico como 15 min en carro.

Excelente trato

From the moment I booked my stay at this property, I was already in constant communication with Freddy at the front desk for whatever questions I may have. Freddy set up my hotel pick both ways. It was easy and comfortable. Javier was also punctual as much as he can. I took the tram to the mountains to see the views of Quito then spent 4 hrs at the Middle of the World park. On my last day, Javier and I walked around Old Town & visited the Basilicas. Such a beautiful & clean city! Villa De Sant is perfectly located a few steps from the Artisanal market as well. Breakfast was free & great. At one point for my Cotopaxi trip, Diego (night shift) cooked me breakfast since I had to leave early for the tour. Hotel has a more personable family vibe. Very relaxing & comfortable. I didn’t feel unsafe even walking around the neighborhood. Lobby has lots of character depicting Ecuador on the paintings. Highly recommend this place when in Quito!

Einzigartiges Hotel in Art Deco Stil. Ein tolles Ambiente. Wer das besondere mag, ist hier gut aufgehoben.

It’s a unique old house in downtown Quito. Freddie and Diego were very accommodating on any request. It’s well located in Quito but is much calmer than its surroundings. Food was good too.

Fantastic customer service, Freddy from the front desk reached out early to see if I needed anything. He arranged an airport transfer for me. Even going as far as sending me a picture of the car that will be picking me up. The room was spacious, clean, and comfortable. The walls were painted with murals that incorporated the room features (small windows,.etc) creating a very cozy atmosphere. Overall great experience. I only stayed here one night, but would definitely return (or stayed longer had schedule permitted)

Muy agradable

No la recomiendo por los 75 dolares que pague, me cobraron agua y cafe. Las almohadas dura, piso sucio, mal olor.

They treated me like family at the Villa De Sant Hotel Boutique! The food was excellent, and the staff was always helpful and friendly. I highly recommend!

Staff was helpful friendly. Highly recommend hotel has lots of historic value.

Good communication before the stss add y, and front desk very fries