Kamar yang saya pesan tidak disediakan!

Penginapan tidak sesuai dengan rekomendasi, jorok sekali, ac tidak dingin.

Sangat kotor, kamar seperti tidak di sapu, kamar mandi kotor sekali.

Kamar mandi atapnya bocor. Kamar lumayan lah.

1st time came to check in, the hotel representative didn't want to accept my booked ticket from app. they said they have no contract with agent. so I cheated said that I booked via O*O. They want me to add the price because they said it is not same with their price standards. after long fights with other customers, finally they want to accept us. they placed me in a very very bad room. no toilet door, no towel, even I asked make up room they didn't do that. because I booked for 2 nights. I hate this hotel so bad. please WARN them ! I have the room video if needed. just email me.

Kamar yang disarankan tidak tersedia jadi saya harus cari hotel yang lain.

Type kamar yang dipesan tidak ada. Tidak bisa refund ditempat. Sehingga harus bayar uang tambahan untuk type kamar lain. Fasilitas minim (bintang. 1).