The owner is super kind. It ' s family own guest house located in a housing complex, with an old lady downstairs always kind to greet me and my friend. The owner also said if we need something during our stay, can directly ask her for help. The room is quite good, with hot water and towel also toilet paper but no other amenities. So, make sure you bring by yourself. Definitely close to heart of Ubud. Really nice and clean place.