Erica Lee
가족 휴가
4.0
/10
13주 전에 리뷰함
Expedia Group verified review
Booked a kitchenette room but there was no table or seating—only the bed, so we had to eat all our meals there. The bathroom was dirty upon arrival, and the toilet ended up leaking. Staff temporarily threw towels on the floor and didn’t properly follow up after it was fixed—leaving towels soaked in toilet water behind in the bathroom.
We also had no hot water for about two days before it was finally fixed, which was extremely frustrating. There was mold in the bathroom, which I reported, but I was told no other rooms were available.
The coffee maker was broken and dirty, the lamp shade had visible stains, the blind in the room was broken, and hallways were unclean. Even the communal washer and dryer looked old and gross. I was also told I’d be charged $10 for extra towels.
Parking is also a problem—thankfully we were able to find street parking around the corner during our stay.
The pool is extremely small (fits about 5 people). Only positive is the location, about 5–15 minutes from the beach.
Very disappointing overall. Hotel offered no refund or compensation . Would not stay again.
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