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The rooms were clean, but they didn't meet the standards described by the hotel on the Expedia website. They provided all the basics, but there were no slippers in the room, and the shower was broken. The staff wasn't very friendly; it seemed they didn't appreciate me pointing out the hotel's shortcomings, which definitely don't make it a 4-star hotel. The breakfast buffet is embarrassing; they don’t provide tongs for guests to pick up bread or other foods, so I had to use the tongs meant for the bacon or just my hands. The cheese and salami were hard, it looked like they’d been cut days ago. The croissant basket had six, and when they ran out, they didn’t restock it. Guests who arrived later for breakfast found almost nothing to eat, even though they charge for breakfast as a buffet. Expedia shouldn’t sell this hotel to its customers as a 4-star property; it doesn’t even qualify as a 1-star hotel.

Top Lage, nettes Personal

Very nice good location.

Friendly staff. Incredible room. An awesome luxury feel just a block away from the water.

Dörren till toalett och dusch gick ej att stänga, åkte upp på glänt. Dörrarna till rummen otäta och slamrade vid stängning, ljud från andra resenärer från korridoren hördes tydligt ”slamrade”. Frukosten utmärkt och personalen i receptionen 👍 mycket hög kvalitet

Veldig hyggelig betjening i resepsjon:)

The Pros: very conveniently located in the heart of Alicante near the water and some of the city's famous attractions. No lack of things to do nearby or restaurants nearby and there's a stop for the bus that goes up the hill to the castle that's nearby, too. The bedding was also clean and the provided 2 pillows each. There is an on site restaurant and the validated parking for the hotel is not on the street, but not too far away if you have rolling luggage. There were black out curtains. Close to the beach and the Casino. The Cons: the toilet was wedged between a normal size vanity and the glass to the shower and even a normal size person would be pressed against the glass to the shower while going to the bathroom. The bathroom itself was a decent size, but two of its walls facing the room were frosted glass. The shower looked tired. The white walls of the room had been scuffed up and even had a sneaker mark on them (and some other unidentified substances here and there). At about 9:30/10 am on Friday morning (and perhaps every morning?) parked trucks lined the street and there was about 30 min-1 hour of truck doors slamming that would be a problem for sleeping at that time. There was no chair to sit in the room (or desk) so sitting in the room required sitting on the bed. There was theoretically a 12 Euro bottle of water provided (for 12 euros), but our room did not have one (just the sign saying that if one wants the water there it would be 12 euros).

Bra läge och trevlig personal

Good location. Hotel and breakfast are fairly basic and located in a narrow street. There is an excellent Michelin tapas restaurant close by which we visited twice. Also good situation for the Marina and airpiort bus route (Plaza del Mar). We did not visit a winery during our city break.

Centralt läge nära Strandpromenaden och båthamnen. Nära till hållplatsen för buss C-6 till flygplatsen.

Ok

An exceptional hotel in a great central location. We thought the hotel's building and internal design was really cool.. Our bedroom was spacious with a comfortable bed and a nice large shower. All the staff we interacted were really friendly & helpful.

Masser af kvalitet for pengene- Rene, pæne værelser, Super beliggenhed og eejlig morgen buffet

Modern hotel in old building. Excellent location near marina and restaurants. Very clean, Staff friendly. Breakfast plentiful and varied

By far our nee favorite hotel in Alicante. Friendly staff, perfect location & the room was gorgeous! Large bathroom & nice interior.

Very friendly staff. The bedroom and all hotel facilities were clean and welcoming. The breakfast was varied and sufficient for me. First time at this hotel but certainly won’t be the last

My husband and I loved our 13 nights stay at SERAWA. The staff was very professional, kind and caring. The breakfast buffet was great. We especially enjoyed their Christmas lunch and New Year's Eve dinner specials. The location of the hotel is ideal.

personalen, frukosten + hotellets läge: nära till allt.

Very friendly and welcoming.