Los elevadores tardan un siglo en llegar y hay que esperar aveces más de 15 minutos por un elevador. Están malisimamente programados y por eso se tardan, van a los mismos niveles al mismo tiempo y para mientras todos los demás niveles esperando. Algo súper incómodo es el tema del parqueo, cada vez que uno sale o saca el carro, debe parar en el lobby, sellarlo en recepción y luego validarlo en la máquina y luego tomar el elevador nuevamente para el S2, como huéspedes nos deberían dar un único ticket o tarjeta por toda la estadía. También a los huéspedes nos mandan al sótano 2, me parece muy mala atención cuando deberían darnos prioridad en el S1 o bien parquearnos donde cada quien encuentre al llegar.

Muy bueno todo

Great place

Uno de los pocos hoteles con cuartos familiares, y un bufet de desayuno excelente los fines de semana.

The floors were dirty as hell. If you walked around barefoot in the hotel room, your feet will be black. Two separate rooms were like this. Definitely feels unsanitary. The lobby bathrooms were either clogged, broken, or unclean. The breakfast was great. The restaurant is worth checking out. The staff are very friendly and helpful. I stayed in two rooms. The second room for the other half of my trip, was missing a tv and well not that important but a chair. Some outlets weren’t working either. The price is okay, wouldn’t say it totally worth it. To the hotel: please have someone clean those floors, they are nasty.

No me dejaron utilizar la piscina como huésped, querían que pagara Q500 extras para optar al day pass que estaban vendiendo, cuando hice la reserva nunca dijeron nada y no buscaron una solución. Me dijeron que si no quería hospedarme podía cancelar mi reserva.

La piscina no es climatizada.

Pagué una estadía en un hotel con piscina para encontrarme con que no puedo utilizar la piscina pésimo y tuve que pagar extra

Mala experiencia con la piscina porque es demasiado helada el agua

Excellent service. Breakfast was not good. Besides that great stay

I stayed at Hotel Vista 15 in Guatemala City for just a few hours overnight. The reviews made it seem modern and updated, but when I arrived around 4 p.m., it felt a bit empty and more outdated than expected. The staff was nice, though, and I had dinner at the rotating restaurant, which had a charming old-time vibe and even surprised me with a birthday cake. The room, a two-bedroom suite, was spacious with a drop-dead gorgeous view of the city at night. But it needed a better cleaning—there was a dirty shower head, hair on the sheets, and stains on the bed. The sink in the bathroom kept backing up, and the elevator looked outdated. That said, the sauna was nice, the pool was great, and the gym was solid. They did offer free water, which was a nice perk. Overall, a mixed stay—beautiful view and space, but it needs some serious updates and a cleaner room.

This was an amazing experience.

todo esta muy bien, limpieza, servicio, amabilidad. todo funciona muy bien, solo tener paciencia con los jovenes que son nuevos. y la experiencia se las dara el tiempo.

We really enjoyed our stay, everything was great- we will be returning

Buen servicio del personal

Hospitality and really nice staff. Thank you for providing a comfortable setting for my family and me

El personal es amable y servicial, nos dieron un trato excelente

Excellent nice and clean

Staff very pleasant and service oriented

La estancia fue muy agradable y volveríamos al hotel la chica de recepción (Guadalupe) muy especial y super atenta....