Staff very courteous and helpful, bed comfortable but not the pillows. Decor was lovely and a super track facing room .However you can’t beat a premier inn for right room layout .The sink in the main room and separate toilet and separate shower did not work for us at all as a mother and son .No where to hook towel ,had to come out the shower walk in main room to grab your towel or take in the actual shower with you .I didn’t see on the menu in the restaurant there is a service charge .Breakfast was carnage but nice selection, long queue for cooked,run out of some of the juices and had to find someone to refill, run out of coffee and mugs and had to find staff member again .Overall it had ups and downs but would stay again because of location .