전체 평가 및 리뷰 Homewood Suites by Hilton Irvine Spectrum Lake Forest

아주 넓고 깨끗하고 조식이 무료!

In the morning, while still asleep, two unknown men opened our room door. They immediately apologized and left, but I was bewildered by what had happened. They weren't room service or cleaning staff; they were just adult men wearing casual clothes similar to workout attire. When I inquired at the front desk, they only found it odd as it wasn't a universal key, but couldn't explain why it happened. Also, during check-in, breakfast was stated to be from 7-10 AM, but that was for weekends; on Monday mornings, it ended at 9 AM. Not knowing this, when I went around 9:10 AM, I missed breakfast. It seems like safety issues need further improvement, and customers should be provided with more detailed information regarding hotel operations."

I love how clean hotel was and very cute. It’s close to a lot of convenient stores and restaurants, which was very nice. My only complaint is the staff. It seems everyone has an attitude problem.

I’m am very OVD about cleanliness and this place is kept very clean!!!!

Amazing and convenient stay! Was very comfortable and happy with my stay.

Return visit. Love this hotel. Great breakfast every am. Rooms are spacious and in perfect condition.

Very nice staff - great room and breakfast was wonderful.

Well maintained rooms in a safe neighborhood. Long corridors makes for long walks from elevators.

Good value for your money.

Amazing!

I'd stayed at the Hampton Inn which is part of the same property, but this wast my first time at Homewood Suites. Unfortunately, the pillows were ridiculously flat, so by wife and I both did not sleep well. There was a refrigerator in the room, but every time it kicked on, it sounded like an industrial air conditioner. The noise was so loud it was impossible to concentrate on anything else. When I mentioned all this to the front desk, they only thing they could do was to remove the parking fee (don't even get me started on the fact that charging a parking fee that was NOT mentioned anywhere on hotels.com is such a racket). Overall, not a good stay.

Have stayed here before in the past and was very pleased with the Cleanliness of the room and the excellent service from Check in.

Its not my first time here, it is an okay hotel over all. Staff at the reception could really work on being more patient, friendly.

Spent a weekend there, super easy to check in, even easier to check out, clean, nice rooms. Will be staying again.

Prety clean

Sneaky charges

The front desk staff and housekeeping personnel are very friendly and service-oriented. They provide excellent support for any issues hotel guests may encounter.This is I liked the most.

East and conveniently located. Low water pressure in shower and they didn’t clean the room and toilet every day!!

Very well maintained hotel. Staff: All were friendly and willing help. Breakfast was ok, the usual scrambled eggs, sausage, potatoes slightly undercooked for my taste, variety of cereal, no waffles or pancakes. Did not use the pool, but seen the pool being cleaned early in the morning. To me, that is a good sign. Property was well maintained. I would stay here again.

This is a very new property. Extremely clean and all the furniture is brand new. The breakfast is very good. The area is safe and quiet. Good for kids too. Includes all the necessary kitchen amenities per room.