Siendo un hotel nuevo no tiene sentido que las ventanas no estén insonorizadas, y más siendo una zona tan turística con ruido. Me pareció muy triste que me pongan una cafetera, una botella de agua y para una estancia de 4 días no me la rellenen, cuando hablamos de agua del grifo filtrada, no embotellada directamente. En el bar de la piscina, los precios muy altos para servirlo todo en vasos de plástico, esto es una tontería, pero si ofreces calidad-servicio, es un plus.

Incredibly disappointing experience given prior reviews, stars of the hotel, and the competition in the area. I expected much better. As a warning - do NOT book a standard room unless this is facing the water for the upcoming months. There is extensive building works taking place behind the Mercure, which you are only notified via a notice once you are in your room. The jack hammering started at 6.50am and was unbearable. Fortunately we were able to move rooms but I would have been asking for my money back without this. Secondly, we arrived at 2pm and were told our room wasn’t yet ready but we would be texted whenever it was. At 3.45pm we still hadn’t been contacted and went back to the hotel and after some confusion our room was then ready and we were able to check in. Again, not a 4* experience. The rooftop area is okay, but doesn’t live up to the pictures. We were not told at check in that we were entitled to a welcome drink at the pool, and so paid for everything we had. Again - disappointing this wasn’t mentioned. Overall just a completely average experience. Would absolutely not recommend given the other major hotel chains in the area. Rooms should be throughly discounted given the building works.

Ottima posizione, hotel pulito, personale cordiale

1 - Les chambres ont un vrai problème phonique. Comme mes collègues dans l'établissement, les fenêtres ont un problèe d'étanchéité et laissent passer tout les bruits de la rue, bruyante / incluant les clims des immeubles voisins. L'hotel bien prévenant fournit meme les boules quies pour la nuit ! 2 - la clim ne fonctionne pas - j'ai du ouvrir les fenêtres pour refroidir la pièce. Sinon tout le reste était bien.

The street to the hotel was rundown but the hotel nice. Had issues with the aircon which were quickly dealt with.

Quiet location yet close to the bars and restaurants. Great staff great hotel great everything

room was spacious as was the bathroom mand the shower was excellent

Excellent hotel, although they didn’t have an extra bed for our family, we enjoyed the stay. Staff were helpful. Location is great for shops and restaurants.

Nice hotel. Room was ok. Great view. Very friendly staff. Not a good value for the price though.

Good room size. Clean. Excellent front desk service.. very friendly. Location is acceptable but not perfect.

Stanze grandi, silenziose, buona colazione, ottimo servizio concierge. Unica cosa che non ci ha soddisfatti é la pulizia delle camere nei giorni successivi al primo.

Room spotless, staff very nice and helpful. Only challenge was getting my car in and out of the parking, but the parking was complimentary so all good.

Καθαρό και άνετο δωμάτιο, ευγενικό και εξυπηρετικό προσωπικό , ικανοποιητικό πρωινό

La chambre était grande et bien entretenue. Le personnel est sympathique et parle un très bon anglais. Le buffet du petit-déjeuner est très diversifié et bon.

Room was very nice and the hotel is good but the wall between the rooms and especially the dividing door means every noise from another room is incredibly loud and my experience was not good as I had some very loud people next too me. When I was asked how the room was I said I had checked out early due to noise and the person on reception who asked me just replied “perfect” which showed the were not listening.

First room had a faul smell. Second room that was offered had broken fridge and coffee machine.

Hôtel

Bastante bueno. El parking es un problema. No siempre tienen , y estacionar es muy complicado,

Perfect as usual. Employees are top

Pikkasen vaihtelua aamupalaan