先日1人で伺い和食懐石を頂きました その時のスタッフさんがとても親切にしてもらい料理がとても美味しく素敵な時間を過ごす事が出来なんかそのまま宿泊したい気持ちになりお部屋を予約させてもらい宿泊しました その時に私をお部屋まで案内してくれた方がとても親切で色々説明してもらい本当に有意義な時間を過ごす事が出来ました 久しぶりの自分へのご褒美幸せでした💓 本当にありがとうございました😊 また是非伺いたいと思います。 感謝🍀

The staff members were wonderful: Lester and Jonathan/Check - in very quick & Silk Road Dining staff breakfast with on point! The only thing could be better was the one hour swimming time & having to make a reservation for it. That was strange and awkward. My phone was a problem and I was sure if it went through!

とても快適に過ごせました。チェックイン、チェックアウトも時間を要することなくスムーズに対応していただき、スタッフの皆様の雰囲気がとてもよかったです！記念日での利用だったため、お部屋にチョコとメッセージカードがあり大変嬉しく思いました！ありがとうございました！

朝食もとても美味しくいただきました。

内装もセンスがよく大きなソファが便利でとても気に入りました。また子供もプールに入れて家族旅行にもお勧めです。 最後にぬいぐるみにもベットメイクしてくれていて感動です。

We were treated like royalty. It was so clean and beautiful. The spa, breakfast, and our room was perfect!

棄椅太舊

Wonderful hotel! It echoed the area of being nature driven, hotel staff were really helpful and accommodating, I couldn’t critique if I tried!

Limpio, bien ubicado, moderno. Gran hotel

Amazing

The staff are very friendly and helpful

広くて清潔。 フロントの対応も丁寧。

チェックインでデポジットを依頼されたが、特に説明はなかった。海外では経験があるので、心配はしなかったが、説明した方が良いと思う。 部屋は広く、大人的な高級感を感じで、過ごしやすかった。朝食は普通だったが、3日間同じ内容で、お正月の変化を期待していたが、特になく、金額の割には少し不満。1/1の支配人の方(外人)の挨拶は英語で、通訳が無かった。全体的に海外を基本にしている様だが、日本のお客を意識しても良い様に思う。

部屋広々

The food was a major disappointment. Dinner options were poorly executed and lacked freshness or flavor, which was surprising given the quality of food available everywhere else in Japan. The only bright spot was breakfast, which was consistently good and well organized. Service was another weak point. The spa attendants, in particular, were curt and noticeably indifferent. Instead of the warm hospitality we’ve experienced at other Marriott locations, the interactions felt transactional and dismissive. Overall, this hotel needs significant attention, both in service training and property maintenance. With so many excellent options in Nara, we cannot recommend this location in its current condition.

飯店設計舒適、服務很好

Nice hotel. Excellent staff. Very clean room with comfortable bed and bedding. Terrific buffet breakfast. Many high quality options. Free shuttle to and from the main tourist area and train station.

I will start by saying I normally find premium brands of hotel chains not great value for price. But not the JW Marriott Nara! From the minute we checked in the service and hospitality was tremendous. Even the smell of the hotel was unique and comforting. One of my travel partners bought some of their air “therapy” to take home. Our room was luxurious without being over the top. Amenities like sauna, jacuzzi and pool felt like we were in a high end resort somewhere. The breakfast was fresh with a lot of variety. And lets say the foam “baby deer” on our coffee had my wife wanting to take the barista home. The bar was well stocked and wine choice excellent. A little pricey, but expected. I would highly recommend you stay here when in Nara. We will certainly return!

Most relaxed

Finding a place that offers all these features is truly wonderful. The fact that it's small and clean creates a comfortable atmosphere, making it inviting. Proximity to good eating joints and convenient transport options adds significant value to the experience. Furthermore, the presence of great staff enhances the overall quality of the place. Therefore, such an establishment provides a well-rounded and enjoyable experience.