This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.

Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.

Apartment was great for me and my 2 kids (19 & 15). Pros: -Location to Paddinton station (across the street) -Good Kitchen (small fridge, stove, microwave, sink) -Dining Table w/4 chairs -Washing machine (laundry) -3 beds (1 Double, 1 twin, 1 trundle) -small couch, 2 tv's -Grocery stores nearby & Kensington Park is walkable distance -GREAT Air Conditioning!! -Very nice staff!! (especially Shah at the front desk) Cons: -Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby) - Flat #4 is only accessible by stairs Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).

This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.

Sucio con cucarachas y mucho ruido

Es un lugar muy agradable, no nos importó que no tuviera elevador pese a estar en el 4 piso, realmente vale la pena. Muy recomendable!

I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.

Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.

The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering. Overall, a very good stay. And we would enjoy staying again.

Séjour avec nos 2 enfants (9 et 12 ans). Bon emplacement. Proche des transports, petites superettes, restaurants. Appartement vaste et propre. Mais il manque des équipements pour cuisiner (passoire pour les pâtes et torchons manquants notamment).

The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.

Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.

Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.

Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.

Pedimos toallas y que fueran a limpiar el apartamento y no fueron. No tenía secadora ni nada para limpieza del apartamento

It was a great flat for our stay. Easy checkin and checkout.

Mixed bag, this place. We stayed for 2 weeks. Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed

Beim Check-In war das Zimmer nicht vorbereitet! Die Betten warfen nicht neu bezogen, es war nicht geputzt und es darf bezweifelt werden, daß zwischen den Belegungen 48 Stunden Pause lagen. Die Putzfrau, welche das Zimmer dann herrichtete war nicht gerade die hellste Kerze auf der Torte. Ein Set Handtücher wurde schlicht vergessen. Uns dieses Set zu bringen, war sie nicht im Stande, da sie ja keinen Schlüssel fürs Appartement hatte. Okay, wir waren im Zimmer und dieses hatte eine Klingel, deren Bedienung offensichtlich die Fähigkeiten detr Putze überstieg. Zur Einrichtung des Appartements - wir hatten ein sogen- Superior. Ein Bett war angeknackst. Es gab nur einen wirklich kleinen Tisch für 4 Personen. Daran zu Essen erforderte, na ja Organisationstalent. Das Geschirr war nicht in allen Teilen für 4 Personen vorhanden. Das Bad war in einem Zustand als hätte es jemand nach Selbststudium im Heimwerken gefließt und verfugt. Die Bodenfließen waren in unterschiedlichen Höhen. Die Fugen tw. ohne Fugenmassen. Silikonfugen waren eher grob verarbeitet (das bekommen meine Frau und ich wesentlich besser hin). Die Ausstattung des Appartements entsprach NICHT den Bildern! Gemessen daran, war der Preis unangemessen hoch. Der Hof des Apparthotels warf ein dreckiges, dunkles Loch.

We stayed there as a family. Very comfortable compared to London standards;) Wonderful support team (employees) We will be back

Great location. Very tight space, 2nd bedroom is effectively the lounge part of lounge kitchen. 52 stairs to apartment so if unfit or heavy luggage it could be tough. Nice area windows open for fresh air and good view onto park