Simple and easy. Beach view is nice. Definitely a place to do a quick change and go.

The pictures of this property on your site and the actual place are not even close to being the same. When you read this and reach and I will be pleased to send you actual picture of this hotel. There was actually a homeless person sleeping on the back porch, in an area that was supposed to be a bar area, as shown in your pictures. The front of the building is in terrible condition, though your pictures show it to be very nice. The bathroom shower floor was painted, with paint peeling. The bathroom room door would not stay shut. The front counter is not anything like the pictures that you show. You show an actual different name of the hotel in your pictures of the lobby on your website, so something is definitely wrong here. There was rarely a staff member available, other than the one-eyed cat who occupied the lobby. I had to leave a note at the desk to get clean towels - and hand towels and washcloths were not even available at all. The door to the balcony had gaps in it and you could see through parts of it. The list goes on and on. You need to get updated information, and I suggest that you remove them from your site. I also expect to be compensated in some way for this complete distortion of reality. This place is horrid!! This kind of deception, if allowed, does nothing but tarnish you reputation as a company. I expect a response soon to corrected for rectification. You have my contact info.

Excellent experience. Staff was super friendly and helpful. The hotel is centrally located with easy access to downtown, the water and the North side coffee shops. Coffee de los Mayas is less than two blocks away. Highly recommend!

Checked out early and still charged for days i did not stay

It was a decent place to start. The staff are friendly. It’s convenient.

I would never recommend this hotel horrible condintions, bathroom smell horrible, very bad hotel

You didn't still blackout curtains on the eastern side. The sun rises are beautiful. But, if you're trying to sleep, it's a little rough

This place is a terrible stay. Do not book.

picture on internet not what was it was. Lazy useless staff, on phone all the time with feet up. Not clean. Bar was good with good staff and good food

Music played all evening…. Very loud! The bed was comfortable but the shower needs some work! I think someone needs to show them how to clean😳

There was no hot water, one day my shower spewed water all over, I called the front desk and they fixed it. Shower was still cold. Toilet did not work but was fixed. Overall the place was clean and balcony good. The ride to and from the Water Taxi was greatly appreciated. Thank you.

Excelente servicio.

There is nothing Royal about this place. It’s super dirty and disgusting. The entire time we stayed there nobody checked on us or cleaned the room, not even talk about changing the towels. It smells horrible, the bathroom is in terrible condition, shower is leaking, walls are all dirty. KEEP IN MIND THE REVIEWS ARE FABRICATED, there is no way that’s a real score for this dump

There was quite serious mold on the shower ceiling, hard to keep the curtain closed so water doesn't go everywhere, paint peeling off the walls. Curtains had holes. Tv didn't work. WiFi was atrocious. Quite possibly the worst hotel I've ever stayed at, but you get what you pay for I guess.

Staff were very accommodating the whole time. Great customer service. Reception Staff very knowledgeable and friendly.

Had a beautiful view of the water from our room great price very helpful staff very clean and well kept even had a private balcony it was very nice will be staying here again for sure!!!

Everything was great just needs needs some improvements/suggestions. Needs a microwave and fix the issue for the hot and cold water.

No complaints

Walking distance to everywhere

No puedo opinar más sobre las instalaciones ya que llegue el día de mi reservación y ya estando pagada no respetaron mi reserva y todo estaba ocupado un señor nos atendió y no sabía nada y llego un chico un poco mas amable quien también trabaja en el hotel y nos llevo a otro hotel pues le pidió el favor q nos diera hospedaje por que él estaba saturado todo